Rapid Penang
About the Service. Highlights.
About the Service
Established in 2007, Rapid Penang became one of the leading bus operators in Penang.
Traveling in Penang is made easier with Rapid Penang bus.
Popular attractions like the beaches in Batu Ferringhi, Georgetown UNESCO Heritage Site, Padang Kota, Penang Hill or Bukit Bendera are only a few interesting sites accessible to you by riding the bus. The list goes on.
Get in touch with Rapid Penang
- Lorong Kulit, 10460 Georgetown, Pulau Pinang
- 04-255 8000
- rapidcare@prasarana.com.my
- fb.com/rapidpgfans
Rapid Penang Information Kiosk
Lorong Kulit
Operation Hours:
Monday - Friday
8am - 5pm
Terminal B Weld Quay
Operation Hours:
Monday - Saturday
8am - 8pm
Sunday
9am - 5pm
Komtar
Operation Hours:
Monday - Saturday
8am - 8pm
Sunday
9am - 5pm
Bukit Jambul Hub
Operation Hours:
Monday - Saturday
11am - 7pm
Sunday
9am - 5pm
Penang Sentral
Operation Hours:
Monday - Saturday
8am - 8pm
Sunday
9am - 5pm
Summit Bukit Mertajam
Operation Hours:
Monday - Friday
11am - 7pm
Kompleks Dato Kailan, Kepala Batas
Operation Hours:
Monday - Saturday
11am - 7pm
Terminal Bas Balik Pulau
Operation Hours:
Monday - Friday
11am - 7pm
Service Quick Links
Our Promise
As a leading bus service provider in Penang, we are committed to provide a safe, reliable and affordable journey for all our commuters.
Our Service Standards
To ensure that we deliver the best value for all, we strive to meet the following service standards:
• Our Bus Captains are to be equipped with all relevant and essential knowledge through consistent training sessions; therefore, ensuring the safety of our commuters at all times.
• Our Bus Captains are to give special attention to the Impaired mobility – Orang Kurang Upaya (OKU), elderly, pregnant women, and children at all times.
• Consistent maintenance of all buses is to run on schedule, ensuring preventive and predictive maintenance for the fleet.
• All buses are equipped with the appropriate safety tools eg. a portable fire extinguisher, first aid kit and emergency triangle/cone to address any untoward incidents.
Service Reliability
Improving headway is always at the top of our mind. With the help of relevant authorities to ensure further improvements on road infrastructure, traffic control management and enforcement on errant road users, we are determined to provide you with an efficient and reliable mode of transportation within Penang.
Accessible Information
To ease your travels, each main hub/terminal is fitted with a display panel that provides you with information on destination, routes and bus schedules. Our personnel are also available to assist with your travel queries.
Clean and Pleasant Ride
Further to our commitment in giving you a great experience when travelling with us, our buses are cleaned daily and maintained regularly. Buses are also fitted with universal access to cater to all categories of travellers.
