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Rapid Penang

About the Service. Highlights.

CESS 2022
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About the Service

Established in 2007, Rapid Penang became one of the leading bus operators in Penang.

Traveling in Penang is made easier with Rapid Penang bus.

Popular attractions like the beaches in Batu Ferringhi, Georgetown UNESCO Heritage Site, Padang Kota, Penang Hill or Bukit Bendera are only a few interesting sites accessible to you by riding the bus. The list goes on.

Get in touch with Rapid Penang

Rapid Penang Information Kiosk

Lorong Kulit

Operation Hours:
Monday - Friday
8am - 5pm

Terminal B Weld Quay

Operation Hours:
Monday - Saturday
8am - 8pm
Sunday
9am - 5pm

Komtar

Operation Hours:
Monday - Saturday
8am - 8pm
Sunday
9am - 5pm

Bukit Jambul Hub

Operation Hours:
Monday - Saturday
11am - 7pm
Sunday
9am - 5pm

Penang Sentral

Operation Hours:
Monday - Saturday
8am - 8pm
Sunday
9am - 5pm

Summit Bukit Mertajam

Operation Hours:
Monday - Friday
11am - 7pm

Kompleks Dato Kailan, Kepala Batas

Operation Hours:
Monday - Saturday
11am - 7pm

Terminal Bas Balik Pulau

Operation Hours:
Monday - Friday
11am - 7pm

Our Promise

As a leading bus service provider in Penang, we are committed to provide a safe, reliable and affordable journey for all our commuters.

Our Service Standards

To ensure that we deliver the best value for all, we strive to meet the following service standards:

• Our Bus Captains are to be equipped with all relevant and essential knowledge through consistent training sessions; therefore, ensuring the safety of our commuters at all times.
• Our Bus Captains are to give special attention to the Impaired mobility – Orang Kurang Upaya (OKU), elderly, pregnant women, and children at all times.
• Consistent maintenance of all buses is to run on schedule, ensuring preventive and predictive maintenance for the fleet.
• All buses are equipped with the appropriate safety tools eg. a portable fire extinguisher, first aid kit and emergency triangle/cone to address any untoward incidents.

Service Reliability

Improving headway is always at the top of our mind. With the help of relevant authorities to ensure further improvements on road infrastructure, traffic control management and enforcement on errant road users, we are determined to provide you with an efficient and reliable mode of transportation within Penang. 

Accessible Information

To ease your travels, each main hub/terminal is fitted with a display panel that provides you with information on destination, routes and bus schedules. Our personnel are also available to assist with your travel queries.  

Clean and Pleasant Ride

Further to our commitment in giving you a great experience when travelling with us, our buses are cleaned daily and maintained regularly. Buses are also fitted with universal access to cater to all categories of travellers. 

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