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Rapid Bus Performance Update

Updated Weekly

Transparency and accountability are core values that we uphold in our operations. We believe that providing timely and accurate information to our passengers and other stakeholders is essential in continuously improving our services and identifying areas for improvements. We hope that this, in turn, will help build trust and confidence in our services.

The following are the latest performance numbers, which will serve as a roadmap for improving our services and achieving even greater success in the future.

For Rapid Rail performance, click here.

2024 Bus Ridership Overview

TOTAL
378456
RAPID KL
3.7 M+
MRT FEEDER
0.67 M+
BRT SUNWAY
0.1 M+
RAPID PENANG
0.5 M+
RAPID KUANTAN
0.01 M+

Monthly Ridership

Rapid KLMRT FeederBRT SunwayRapid PenangRapid KuantanMonthly Ridership
January4,425,3811,250,477408,2891,305,55781,0087,470,712​
February4,036,9381,101,497​420,340​1,292,809​76,809​6,927,673​
March4,253,1111,335,630516,0211,302,07282,4077,489,241
April4,009,352​1,253,954​446,169​1,283,820​85,920​7,079,215​
May4,309,707​1,451,356​521,166​1,350,321​88,794​7,721,344​
See Ridership: 2019 - 2023

Average Daily Ridership

(Weekday, excluding public holidays)

2024

239,235
  • Rapid Bus
YTD-Actual

Year

Average Daily Ridership

2019

472,782

2020

235,425

2021

132,357

2022

178,458

2023

240,461


Year To Date

(Up to 7 June)

Weekly Variance

Year to Date (7 June) vs. Year to Date (31 May)

Rapid KL

125,171

▲ 0.37%

MRT Feeder Bus

49,711

▲ 1.06%

BRT Sunway

17,855

▲ 0.07%

Rapid Penang

43,720

▲ 0.61%

Rapid Kuantan

2,778

▲ 0.69%

Remarks:

  • N/A

Average Load Factor

Ratio of average passenger load versus passenger capacity (weekdays excluding Public Holidays: 7am – 9am and 5pm – 7pm). Used to assess efficiency and measures the actual utilisation of passenger carrying capacity.

Year To Date Actual (1 January - 7 June 2024)
40%
Month To Date Actual (7 June2024)
42%
Last Month (1 - 31 May 2024)
43%
2019
47%

Weekly Variance

Year to Date (7 June) vs. Year to Date (31 May)


This Week
54%
Last Week
53%

1%


This Week
34%
Last Week
33%

1%


This Week
43%
Last Week
44%

1%


This Week
42%
Last Week
42%

0%


This Week
12%
Last Week
12%

0%

Remarks:

  • Average load factor for Weekdays AM & PM peak hours, excluding public holiday.
  • To increase load factor and improve reach and agility, plans are in place to replace the Rapid Bus fleet with smaller (mini) buses. The objective is to improve passenger capacity utilization and commuter experience.

Punctuality (First Stop)


This Week (7 June)

Last Week (31 May)

Variance

Rapid KL

84%

86%

▼ 2%

MRT Feeder Bus

94%

94%

-

BRT Sunway

90%

90%

-

Rapid Penang

84%

86%

▼ 2%

Rapid Kuantan

83%

82%

▲ 1%

Remarks:

  • Stage bus punctuality refers to the degree of which buses adhere to scheduled arrival & departure times.
  • Initiatives conducted in collaboration with DBKL & the Selangor state to enforce and to improve Bus Lanes is crucial in improving travel time of Stage Buses.

Average Planned & Actual Bus-on-the-Road (BoTR)

This Week

This Week (7 June)

Planned BoTR
598
Actual BoTR
565

Last Week (31 May)

Planned BoTR
597
Actual BoTR
565

This Week (7 June)

Planned BoTR
288
Actual BoTR
288

Last Week (31 May)

Planned BoTR
288
Actual BoTR
288

This Week (7 June)

Planned BoTR
8
Actual BoTR
8

Last Week (31 May)

Planned BoTR
8
Actual BoTR
8

This Week (7 June)

Planned BoTR
252
Actual BoTR
235

Last Week (31 May)

Planned BoTR
250
Actual BoTR
237

This Week (7 June)

Planned BoTR
31
Actual BoTR
30

Last Week (31 May)

Planned BoTR
31
Actual BoTR
31
[ninja_charts id=”31″]

Remarks:

Station Facilities Update

Lifts


Total Facilities

In Service

Year To Date (Up to 7 June)

In Service

Year To Date (Up to 31 May)

BRT

13

13 (100%)

13 (100%)

Remarks:

  • No issue.

Escalators


Total Facilities

In Service

Year To Date (Up to 7 June)

In Service

Year To Date (Up to 31 May)

BRT

25

25 (100%)

25 (100%)

Remarks:

  • No issue.

Lightings

Total Facilities


In Service

Year To Date (Up to 7 June)

In Service

Year To Date (Up to 31 May)

BRT

5316

5316 (100%)

5316 (100%)

Remarks:

  • No issue

Leaking


Faulty

Year To Date (Up to 7 June)

Faulty

Year To Date (Up to 2 May)

BRT

0

0

Remarks:

  • No Issue

2024 Bus Ridership Overview

TOTAL
378456
RAPID KL
3.7 M+
MRT FEEDER
0.67 M+
BRT SUNWAY
0.1 M+
RAPID PENANG
0.5 M+
RAPID KUANTAN
0.01 M+

Monthly Ridership

Rapid KLMRT FeederBRT SunwayRapid PenangRapid KuantanMonthly Ridership
January4,425,3811,250,477408,2891,305,55781,0087,470,712​
February4,036,9381,101,497​420,340​1,292,809​76,809​6,927,673​
March4,253,1111,335,630516,0211,302,07282,4077,489,241
April4,009,352​1,253,954​446,169​1,283,820​85,920​7,079,215​
May4,309,707​1,451,356​521,166​1,350,321​88,794​7,721,344​
See Ridership: 2019 - 2023

Average Daily Ridership

(Weekday, excluding public holidays)

2024

239,235
  • Rapid Bus
YTD-Actual

Year

Average Daily Ridership

2019

472,782

2020

235,425

2021

132,357

2022

178,458

2023

240,461


Year To Date

(Up to 7 June)

Weekly Variance

Year to Date (7 June) vs. Year to Date (31 May)

Rapid KL

125,171

▲ 0.37%

MRT Feeder Bus

49,711

▲ 1.06%

BRT Sunway

17,855

▲ 0.07%

Rapid Penang

43,720

▲ 0.61%

Rapid Kuantan

2,778

▲ 0.69%

Remarks:

  • N/A

Average Load Factor

Ratio of average passenger load versus passenger capacity (weekdays excluding Public Holidays: 7am – 9am and 5pm – 7pm). Used to assess efficiency and measures the actual utilisation of passenger carrying capacity.

Year To Date Actual (1 January - 7 June 2024)
40%
Month To Date Actual (7 June2024)
42%
Last Month (1 - 31 May 2024)
43%
2019
47%

Weekly Variance

Year to Date (7 June) vs. Year to Date (31 May)


This Week
54%
Last Week
53%

1%


This Week
34%
Last Week
33%

1%


This Week
43%
Last Week
44%

1%


This Week
42%
Last Week
42%

0%


This Week
12%
Last Week
12%

0%

Remarks:

  • Average load factor for Weekdays AM & PM peak hours, excluding public holiday.
  • To increase load factor and improve reach and agility, plans are in place to replace the Rapid Bus fleet with smaller (mini) buses. The objective is to improve passenger capacity utilization and commuter experience.

Punctuality (First Stop)


This Week (7 June)

Last Week (31 May)

Variance

Rapid KL

84%

86%

▼ 2%

MRT Feeder Bus

94%

94%

-

BRT Sunway

90%

90%

-

Rapid Penang

84%

86%

▼ 2%

Rapid Kuantan

83%

82%

▲ 1%

Remarks:

  • Stage bus punctuality refers to the degree of which buses adhere to scheduled arrival & departure times.
  • Initiatives conducted in collaboration with DBKL & the Selangor state to enforce and to improve Bus Lanes is crucial in improving travel time of Stage Buses.

Average Planned & Actual Bus-on-the-Road (BoTR)

This Week

This Week (7 June)

Planned BoTR
598
Actual BoTR
565

Last Week (31 May)

Planned BoTR
597
Actual BoTR
565

This Week (7 June)

Planned BoTR
288
Actual BoTR
288

Last Week (31 May)

Planned BoTR
288
Actual BoTR
288

This Week (7 June)

Planned BoTR
8
Actual BoTR
8

Last Week (31 May)

Planned BoTR
8
Actual BoTR
8

This Week (7 June)

Planned BoTR
252
Actual BoTR
235

Last Week (31 May)

Planned BoTR
250
Actual BoTR
237

This Week (7 June)

Planned BoTR
31
Actual BoTR
30

Last Week (31 May)

Planned BoTR
31
Actual BoTR
31
[ninja_charts id=”31″]

Remarks:

Station Facilities Update

Lifts


Total Facilities

In Service

Year To Date (Up to 7 June)

In Service

Year To Date (Up to 31 May)

BRT

13

13 (100%)

13 (100%)

Remarks:

  • No issue.

Escalators


Total Facilities

In Service

Year To Date (Up to 7 June)

In Service

Year To Date (Up to 31 May)

BRT

25

25 (100%)

25 (100%)

Remarks:

  • No issue.

Lightings

Total Facilities


In Service

Year To Date (Up to 7 June)

In Service

Year To Date (Up to 31 May)

BRT

5316

5316 (100%)

5316 (100%)

Remarks:

  • No issue

Leaking


Faulty

Year To Date (Up to 7 June)

Faulty

Year To Date (Up to 2 May)

BRT

0

0

Remarks:

  • No Issue

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