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Rapid Rail Performance Update

Updated Weekly

Transparency and accountability are core values that we uphold in our operations. We believe that providing timely and accurate information to our passengers and other stakeholders is essential in continuously improving our services and identifying areas for improvements. We hope that this, in turn, will help build trust and confidence in our services.

The following are the latest performance numbers, which will serve as a roadmap for improving our services and achieving even greater success in the future.

For Rapid Bus performance, click here.

2024 Rail Ridership Overview

TOTAL
12300455
AMPANG
2.5 M+
KELANA JAYA
2 M+
MONORAIL
0.4 M+
KAJANG
0.45 M+
PUTRAJAYA
0.3 M+

Monthly Ridership

Ampang LineKelana Jaya LineMonorail LineKajang LinePutrajaya LineTotal Ridership
January4,505,9436,591,3311,680,0976,506,3783,651,37122,935,120
February4,430,5136,236,6071,602,4116,167,8403,364,32221,801,693
March5,196,9086,937,2371,607,7566,650,2153,746,09331,627,450
April4,894,9346,445,2561,557,0866,262,3733,575,51422,735,163
See Ridership: 2019 - 2023

Remarks:

  • N/A

Ridership between any two Rapid Rail stations

Page 1: Daily 2023
Page 2: Monthly 2023

Dashboard by data.gov.my

Ridership between any two Rapid Rail stations

Page 1: Daily 2023
Page 2: Monthly 2023

Dashboard by data.gov.my

Average Daily Ridership

(Weekday, excluding public holidays)

2024

868,930
  • Rapid Rail
YTD-Actual

Year

Average Daily Ridership

2019

768,251

2020

392,711

2021

222,601

2022

501,909

2023

741,259

Lines

Year To Date

(Up to 17 May )

Weekly Variance

Year to Date (17 May) vs. Year to Date (10 May)

Ampang Line

179,091

▲ 0.59%

Kelana Jaya Line

257,093

▲ 0.34%

Monorail Line

55,892

▼ 0.01%

Kajang Line

237,834

▲ 0.34%

Putrajaya Line

139,020

▲ 0.49%

Average Load Factor

Ratio of average passenger load versus passenger capacity during peak hours. Used to assess efficiency and measures the actual utilisation of passenger carrying capacity.

Year To Date (1 January - 17 May 2024)
68%
Month To Date (17 May 2024)
71%
Last Month (1 - 30 April 2024)
67%
2019
59%

Weekly Variance

Year to Date (17 May) vs. Year to Date (10 May)

Ampang Line


This Week
54%
Last Week
53%

1%

Kelana Jaya Line


This Week
105%
Last Week
102%

3%

Monorail Line


This Week
64%
Last Week
52%

12%

Kajang Line


This Week
80%
Last Week
82%

2%

Putrajaya Line


This Week
60%
Last Week
59%

1%

Remarks:

  • Load Factor for Kelana Jaya, Ampang, Monorail and Putrajaya Line increased compared to last week.
  • Headways are expected to improve by 3 minutes with 56 trains for Kelana Jaya Line in September 2024, 4 minutes with 39 trains for Kajang Line in September 2024 and 5 minutes for Monorail Line in June 2026.

Mean Kilometres Between Failures

Mean Kilometres Between Failures (MKBF) is a service performance to measure the reliability of a railway system, derived from the distance trains travel before a failure (resulting in a delay of more than 5 minutes) occurs in a period of 12-months moving window. It is a Service Performance Reliability measured in adherence to EN 50126, an international railway standard.

Since Prasarana introduced MKBF as key performance indicator for operation supported by implementation of multiple strategic initiatives, the overall MKBF performance (KJL, AGL, KGL excluding MRL) has significantly improved by 75% in Year 2023 (140,000 km) compared with performance in Year 2022 (80,000 km).

Based on the current performance trend as demonstrated above, the analysis shows that the overall target of 1 million MKBF (KJL, AGL, KGL excluding MRL) and 150,000 km for MRL by the Third Quarter of 2026 is achievable which ultimately delivering high service reliability to our passengers.

MKBF

As of April 2024 (update will be on monthly basis)

MKBF – Relevant Failure

As of April 2024 (update will be on monthly basis)

Failures which cause delays of more than 5 minutes and have impact on MKBF are recognised as relevant failures. An example of relevant failure is when a train stops moving for more than 5 minutes due to system failure as a result from faulty train component or signalling system failure.

The newly established Failure Review Panel (FRP) consisting of all key technical personnel is tasked to review, verify and analyse all of the recorded failures in a systematic order to ensure adequate measures are taken for improvement.

Lines

MKBF

Ampang Line

117,194 KM

Kelana Jaya Line

162,623 KM

Monorail Line

82,708 KM

Kajang Line

140,622 KM

Putrajaya Line

360,805 KM

[ninja_charts id="42"]

Note: The maximum allowable failure for 2024 is the threshold to achieve the 2024 MKBF target.

MKBF overview as of 30 June 2023

Lines


  • Kelana Jaya Line
  • Ampang Line
  • Monorail Line
  • As of 30 June 2023, LRT Kelana Jaya Line, LRT Ampang Line and Monorail are still within its MKBF targets for the year.
  • Initiatives carried out by Rapid Rail for the respective lines, focusing mainly on key areas such as signalling & communications, rolling stock and track network, as well as deployment of Transit Officers (TO) for LRT Kelana Jaya Line are currently ongoing. 
  • Kajang Line
  • For MRT Kajang Line, the line has recorded a total of 22 relevant failures as of 30 June 2023, against the 16 maximum allowable number of relevant failures for the year 2023.
  • As previously reported, these failures are attributed to the unexpected degradation of parts caused by excessive vibrations and noise due to abnormal wheel wear of the train units. 
  • The wheel replacement programme to mitigate the failures is currently ongoing and on schedule.
  • Deployment of Transit Officers (TO) onboard all trains throughout operating hours to aid service recovery, is also in progress.

On-going Initiatives to Improve Service Reliability

Lines

Initiatives

Remarks

Ampang Line

Intermediate Overhaul of 50 sets Ampang 6-Car Trains – carry out overhaul works for all train sub-systems

  • Involve all 50 trains
  • Project Duration : April 2022 - February 2028
  • Status : 3 train already completed on February 2024. 4th train in progress.

Kelana Jaya Line

Carry out special programme to rectify systems with frequent failures

  1. 818 Trains’ VOBC Halted Troubleshooting Special Task (Tachometer, Cabling and Antenna) – carry out inspection and replacement of faulty tachometer, cable and antenna
  2. 818 Trains’ Track Inspection & Rectification Program – carry out inspection and rectification programme on track for 818 trains to reduce train vibration 

Status : Completed


Mid-Life Refurbishment of 818 Trains – carry out refurbishment, overhaul and upgrading of 818 train’s sub-systems

  • Involve 34 trains (818 trains)
  • Programme Duration: June 2024 – June 2029
  • Status : Procurement Stage

Monorail Line

Rectification Works for Train 24 and Completion Works for Train 31 and Train 32 – To complete the remaining works for Train 24, Train 31 and Train 32

  • Involve 3 trains
  • Project Duration: June 2024 – June 2026
  • Status : Procurement Stage

Kajang Line

Wheel replacement for all trains – carry out wheel replacement due to wheel had reached its minimum diameter earlier than expected.

  • Involve all 58 trains
  • Programme Duration: October 2021 – January 2025
  • Status : 38 of 58 trains completed

Level 4 and Level 5 train maintenance programme for all train sub-systems – overhaul and upgrade train sub-systems including replacing obsolete sub-systems as specified in the maintenance manual.

  • Involved all 58 trains
  • Programme Duration: October 2024 – June 2027
  • Status : Procurement Stage

Service Disruption

This week (Between 13 May – 19 May)

Lines

Disruption More Than 5 Minutes

Disruption More Than 15 Minutes

Ampang Line

1

0

Kelana Jaya Line

0

0

Monorail Line

0

0

Kajang Line

0

0

Putrajaya Line

0

0

Incident Summary

AMPANG LINE

  1. Train 12 unable to move due to Electronic Brake Control Unit (EBCU) faulty.​
    Date & Time: 15 May 2024 | 0751H (>5 minutes) 
    Location: Departing Pudu Station (Southbound)

Trains Availability

Level of Service (LOS) indicates the number of fit trains in service to meet the headway requirement (interval time between trains) during peak hours

Ampang Line

This Week (17 May)

Planned LOS
37
Actual LOS
37

Last Week (10 May)

Planned LOS
37
Actual LOS
37

Kelana Jaya Line

This Week (17 May)

Planned LOS
54
Actual LOS
54

Last Week (10 May)

Planned LOS
53
Actual LOS
54

Monorail Line

This Week (17 May)

Planned LOS
7
Actual LOS
9

Last Week (10 May)

Planned LOS
7
Actual LOS
7

Kajang Line

This Week (17 May)

Planned LOS
36
Actual LOS
35

Last Week (10 May)

Planned LOS
36
Actual LOS
34

Putrajaya Line

This Week (17 May)

Planned LOS
37
Actual LOS
37

Last Week (10 May)

Planned LOS
37
Actual LOS
37

Average Peak-Hour Headway & Minimum Number of Trains

As of 17 May

Lines

Actual Headway

Target Headway

Ampang Line

3 Minutes (CBD)​

6 Minutes (Non-CBD)​

(37 trains)

3 Minutes (CBD)

6 Minutes (Non-CBD)

(37 Trains)

Kelana Jaya Line

3 Minutes

(54 Trains)

3 Minutes - by September 2024

(56 Trains)

Monorail Line

6 Minutes

(9 Trains)

5 Minutes - by June 2026

(10 Trains)

Kajang Line

4 Minutes

(35 Trains)

4 Minutes - by end of September 2024

(39 Trains)

Putrajaya Line

5 Minutes

(37 Trains)

5 Minutes

(37 Trains)

Station Facilities Update

Lifts


Total Facilities

In Service

Year To Date (Up to 19 May)

In Service

Year To Date (Up to 12 May)

Ampang Line

116

114 (98.3%)​

115 (99.1%)​

Kelana Jaya Line

90

90 (100%)

90 (100%)

Monorail Line

3

3 (100%)

3 (100%)

18

Under infrastructure upgrading project

Under infrastructure upgrading project

Kajang Line

110

109 (99.1%)​

108 (98.2%)​

Putrajaya Line

129

129 (100%)

129 (100%)

Remarks:

  • Ampang Line: 2 faulty (1 repaired. 2 new faulty). Rectification by OEM target to complete by mid Jun 2024 (2 Nos)
  • Kelana Jaya Line: No issue
  • Monorail Line: No issue
  • Kajang Line: 1 faulty (2 repaired. 1 new faulty). Rectification by OEM target to complete by end May 2024 (1 Nos)
  • Putrajaya Line: No issue (1 repaired). Rectification by OEM target to complete by early Jun 2024 (1 Nos) (Currently under Defects Liability Period (DLP) and monitored by Contractor)

Escalators


Total Facilities

In Service

Year To Date (Up to 19 May)

In Service

Year To Date (Up to 12 May)

Ampang Line

176

174 (98.9%)​

174 (98.9%)​

Kelana Jaya Line

157

155 (98.7%)​

156 (99.4%)​

Monorail Line

20

20 (100%)​

20 (100%)​

1

Under infrastructure upgrading project

Under infrastructure upgrading project

Kajang Line

302

299 (99.0%)​

298 (98.7%)​

Putrajaya Line

251

251 (100%)

251 (100%)

Remarks:

  • Ampang Line: 2 faulty (1 repaired. 1 new faulty. 1 ongoing). Rectification by OEM target to complete by end May 2024 (2 Nos)
  • Kelana Jaya Line: 2 faulty (1 repaired. 2 new faulty). Rectification by OEM target to complete by end May 2024 (3 Nos)
  • Monorail Line: No issue.
  • Kajang Line: 3 faulty (2 repaired. 1 new faulty. 2 ongoing) Rectification by OEM target to complete by mid May 2024 (3 Nos) and early Jun 2024 (1 Nos)
  • Putrajaya Line: No Issue. (Rectification by OEM target to complete by mid May (1 Nos). Currently under Defects Liability Period (DLP) and monitored by Contractor

Lightings


Total Facilities

In Service

Year To Date (Up to 19 May)

In Service

Year To Date (Up to 12 May)

Ampang Line

18,259

18,202 (99.7%)​

18,197 (99.7%)​

Kelana Jaya Line

25,604

25,502 (99.6%)​

25,493 (99.6%)​

Monorail Line

1,719

1,709 (99.4%)

1,694 (98.5%)​

Kajang Line

41,099

41,060 (99.9%)​

41,061 (99.9%)​

Putrajaya Line

30,094

30,001 (99.7%)​

30,007 (99.7%)​

Remarks:

  • Ampang Line: 57 faulty (85 bulb replaced, 80 new faulty)
  • Kelana Jaya Line: 102 faulty (134 bulbs replaced, 125 new faulty)
  • Monorail KL: 10 faulty (30 bulbs replaced, 15 new faulty)
  • Kajang Line: 39 faulty (79 bulbs replaced, 80 new faulty)
  • Putrajaya Line: 93 faulty (291 bulbs replaced, 297 new faulty). Currently under Defects Liability Period (DLP) and monitored by Contractor

Leaking


Faulty

Year To Date (Up to 19 May)

Faulty

Year To Date (Up to 12 May)

Ampang Line

9

9

Kelana Jaya Line

0

0

Monorail Line

0

0

Kajang Line

79

81

Putrajaya Line

25 (Under DLP)

21 (Under DLP)

Remarks:

  • Ampang Line: Under infrastructure upgrading project. Target by Q2 2025
  • Kelana Jaya Line: Under infrastructure upgrading project. Target by Q2 2025
  • Monorail Line: Under infrastructure upgrading project. Target by Q2 2025
  • Kajang Line: On-going rectification by MRTC
  • Putrajaya Line: Currently under Defects Liability Period (DLP) and monitored by Contractor

Toilets (Cubicles and urinals)


Total Facilities

In Service

Year To Date (Up to 19 May)

In Service

Year To Date (Up to 12 May)

Ampang Line

379

379 (100%)​

379 (100%)​

Kelana Jaya Line

348

348 (100%)​

339 (97.4%)​

Monorail Line

34

27 (79.4%)​

31 (91.2%)​

Kajang Line

378

320 (84.7%)​

321 (84.9%)​

Putrajaya Line

246

242 (98.4%)​

244 (99.4%)​

Remarks:

  • Ampang Line: No issue. 
  • Kelana Jaya Line: No issue (7 cubicles and 2 urinals repaired)
  • Monorail Line: 6 cubicles and 1 urinal faulty (4 cubicles new faulty. 2 cubicles and 1 urinal under ongoing rectification)
  • Kajang Line: 43 cubicles and 15 urinals faulty (6 cubicles repaired. 7 cubicles new faulty. 36 cubicles and 15 urinals under ongoing rectification)
  • Putrajaya Line: 1 cubicle and 3 urinals faulty. (1 cubicle repaired. 3 urinals new faulty. 1 cubicle under ongoing rectification) Currently under Defects Liability Period (DLP) and monitored by Contractor)

2024 Rail Ridership Overview

TOTAL
12300455
AMPANG
2.5 M+
KELANA JAYA
2 M+
MONORAIL
0.4 M+
KAJANG
0.45 M+
PUTRAJAYA
0.3 M+

Monthly Ridership

Ampang LineKelana Jaya LineMonorail LineKajang LinePutrajaya LineTotal Ridership
January4,505,9436,591,3311,680,0976,506,3783,651,37122,935,120
February4,430,5136,236,6071,602,4116,167,8403,364,32221,801,693
March5,196,9086,937,2371,607,7566,650,2153,746,09331,627,450
April4,894,9346,445,2561,557,0866,262,3733,575,51422,735,163
See Ridership: 2019 - 2023

Remarks:

  • N/A

Ridership between any two Rapid Rail stations

Page 1: Daily 2023
Page 2: Monthly 2023

Dashboard by data.gov.my

Ridership between any two Rapid Rail stations

Page 1: Daily 2023
Page 2: Monthly 2023

Dashboard by data.gov.my

Average Daily Ridership

(Weekday, excluding public holidays)

2024

868,930
  • Rapid Rail
YTD-Actual

Year

Average Daily Ridership

2019

768,251

2020

392,711

2021

222,601

2022

501,909

2023

741,259

Lines

Year To Date

(Up to 17 May )

Weekly Variance

Year to Date (17 May) vs. Year to Date (10 May)

Ampang Line

179,091

▲ 0.59%

Kelana Jaya Line

257,093

▲ 0.34%

Monorail Line

55,892

▼ 0.01%

Kajang Line

237,834

▲ 0.34%

Putrajaya Line

139,020

▲ 0.49%

Average Load Factor

Ratio of average passenger load versus passenger capacity during peak hours. Used to assess efficiency and measures the actual utilisation of passenger carrying capacity.

Year To Date (1 January - 17 May 2024)
68%
Month To Date (17 May 2024)
71%
Last Month (1 - 30 April 2024)
67%
2019
59%

Weekly Variance

Year to Date (17 May) vs. Year to Date (10 May)

Ampang Line


This Week
54%
Last Week
53%

1%

Kelana Jaya Line


This Week
105%
Last Week
102%

3%

Monorail Line


This Week
64%
Last Week
52%

12%

Kajang Line


This Week
80%
Last Week
82%

2%

Putrajaya Line


This Week
60%
Last Week
59%

1%

Remarks:

  • Load Factor for Kelana Jaya, Ampang, Monorail and Putrajaya Line increased compared to last week.
  • Headways are expected to improve by 3 minutes with 56 trains for Kelana Jaya Line in September 2024, 4 minutes with 39 trains for Kajang Line in September 2024 and 5 minutes for Monorail Line in June 2026.

Mean Kilometres Between Failures

Mean Kilometres Between Failures (MKBF) is a service performance to measure the reliability of a railway system, derived from the distance trains travel before a failure (resulting in a delay of more than 5 minutes) occurs in a period of 12-months moving window. It is a Service Performance Reliability measured in adherence to EN 50126, an international railway standard.

Since Prasarana introduced MKBF as key performance indicator for operation supported by implementation of multiple strategic initiatives, the overall MKBF performance (KJL, AGL, KGL excluding MRL) has significantly improved by 75% in Year 2023 (140,000 km) compared with performance in Year 2022 (80,000 km).

Based on the current performance trend as demonstrated above, the analysis shows that the overall target of 1 million MKBF (KJL, AGL, KGL excluding MRL) and 150,000 km for MRL by the Third Quarter of 2026 is achievable which ultimately delivering high service reliability to our passengers.

MKBF

As of April 2024 (update will be on monthly basis)

MKBF – Relevant Failure

As of April 2024 (update will be on monthly basis)

Failures which cause delays of more than 5 minutes and have impact on MKBF are recognised as relevant failures. An example of relevant failure is when a train stops moving for more than 5 minutes due to system failure as a result from faulty train component or signalling system failure.

The newly established Failure Review Panel (FRP) consisting of all key technical personnel is tasked to review, verify and analyse all of the recorded failures in a systematic order to ensure adequate measures are taken for improvement.

Lines

MKBF

Ampang Line

117,194 KM

Kelana Jaya Line

162,623 KM

Monorail Line

82,708 KM

Kajang Line

140,622 KM

Putrajaya Line

360,805 KM

[ninja_charts id="42"]

Note: The maximum allowable failure for 2024 is the threshold to achieve the 2024 MKBF target.

MKBF overview as of 30 June 2023

Lines


  • Kelana Jaya Line
  • Ampang Line
  • Monorail Line
  • As of 30 June 2023, LRT Kelana Jaya Line, LRT Ampang Line and Monorail are still within its MKBF targets for the year.
  • Initiatives carried out by Rapid Rail for the respective lines, focusing mainly on key areas such as signalling & communications, rolling stock and track network, as well as deployment of Transit Officers (TO) for LRT Kelana Jaya Line are currently ongoing. 
  • Kajang Line
  • For MRT Kajang Line, the line has recorded a total of 22 relevant failures as of 30 June 2023, against the 16 maximum allowable number of relevant failures for the year 2023.
  • As previously reported, these failures are attributed to the unexpected degradation of parts caused by excessive vibrations and noise due to abnormal wheel wear of the train units. 
  • The wheel replacement programme to mitigate the failures is currently ongoing and on schedule.
  • Deployment of Transit Officers (TO) onboard all trains throughout operating hours to aid service recovery, is also in progress.

On-going Initiatives to Improve Service Reliability

Lines

Initiatives

Remarks

Ampang Line

Intermediate Overhaul of 50 sets Ampang 6-Car Trains – carry out overhaul works for all train sub-systems

  • Involve all 50 trains
  • Project Duration : April 2022 - February 2028
  • Status : 3 train already completed on February 2024. 4th train in progress.

Kelana Jaya Line

Carry out special programme to rectify systems with frequent failures

  1. 818 Trains’ VOBC Halted Troubleshooting Special Task (Tachometer, Cabling and Antenna) – carry out inspection and replacement of faulty tachometer, cable and antenna
  2. 818 Trains’ Track Inspection & Rectification Program – carry out inspection and rectification programme on track for 818 trains to reduce train vibration 

Status : Completed


Mid-Life Refurbishment of 818 Trains – carry out refurbishment, overhaul and upgrading of 818 train’s sub-systems

  • Involve 34 trains (818 trains)
  • Programme Duration: June 2024 – June 2029
  • Status : Procurement Stage

Monorail Line

Rectification Works for Train 24 and Completion Works for Train 31 and Train 32 – To complete the remaining works for Train 24, Train 31 and Train 32

  • Involve 3 trains
  • Project Duration: June 2024 – June 2026
  • Status : Procurement Stage

Kajang Line

Wheel replacement for all trains – carry out wheel replacement due to wheel had reached its minimum diameter earlier than expected.

  • Involve all 58 trains
  • Programme Duration: October 2021 – January 2025
  • Status : 38 of 58 trains completed

Level 4 and Level 5 train maintenance programme for all train sub-systems – overhaul and upgrade train sub-systems including replacing obsolete sub-systems as specified in the maintenance manual.

  • Involved all 58 trains
  • Programme Duration: October 2024 – June 2027
  • Status : Procurement Stage

Service Disruption

This week (Between 13 May – 19 May)

Lines

Disruption More Than 5 Minutes

Disruption More Than 15 Minutes

Ampang Line

1

0

Kelana Jaya Line

0

0

Monorail Line

0

0

Kajang Line

0

0

Putrajaya Line

0

0

Incident Summary

AMPANG LINE

  1. Train 12 unable to move due to Electronic Brake Control Unit (EBCU) faulty.​
    Date & Time: 15 May 2024 | 0751H (>5 minutes) 
    Location: Departing Pudu Station (Southbound)

Trains Availability

Level of Service (LOS) indicates the number of fit trains in service to meet the headway requirement (interval time between trains) during peak hours

Ampang Line

This Week (17 May)

Planned LOS
37
Actual LOS
37

Last Week (10 May)

Planned LOS
37
Actual LOS
37

Kelana Jaya Line

This Week (17 May)

Planned LOS
54
Actual LOS
54

Last Week (10 May)

Planned LOS
53
Actual LOS
54

Monorail Line

This Week (17 May)

Planned LOS
7
Actual LOS
9

Last Week (10 May)

Planned LOS
7
Actual LOS
7

Kajang Line

This Week (17 May)

Planned LOS
36
Actual LOS
35

Last Week (10 May)

Planned LOS
36
Actual LOS
34

Putrajaya Line

This Week (17 May)

Planned LOS
37
Actual LOS
37

Last Week (10 May)

Planned LOS
37
Actual LOS
37

Average Peak-Hour Headway & Minimum Number of Trains

As of 17 May

Lines

Actual Headway

Target Headway

Ampang Line

3 Minutes (CBD)​

6 Minutes (Non-CBD)​

(37 trains)

3 Minutes (CBD)

6 Minutes (Non-CBD)

(37 Trains)

Kelana Jaya Line

3 Minutes

(54 Trains)

3 Minutes - by September 2024

(56 Trains)

Monorail Line

6 Minutes

(9 Trains)

5 Minutes - by June 2026

(10 Trains)

Kajang Line

4 Minutes

(35 Trains)

4 Minutes - by end of September 2024

(39 Trains)

Putrajaya Line

5 Minutes

(37 Trains)

5 Minutes

(37 Trains)

Station Facilities Update

Lifts


Total Facilities

In Service

Year To Date (Up to 19 May)

In Service

Year To Date (Up to 12 May)

Ampang Line

116

114 (98.3%)​

115 (99.1%)​

Kelana Jaya Line

90

90 (100%)

90 (100%)

Monorail Line

3

3 (100%)

3 (100%)

18

Under infrastructure upgrading project

Under infrastructure upgrading project

Kajang Line

110

109 (99.1%)​

108 (98.2%)​

Putrajaya Line

129

129 (100%)

129 (100%)

Remarks:

  • Ampang Line: 2 faulty (1 repaired. 2 new faulty). Rectification by OEM target to complete by mid Jun 2024 (2 Nos)
  • Kelana Jaya Line: No issue
  • Monorail Line: No issue
  • Kajang Line: 1 faulty (2 repaired. 1 new faulty). Rectification by OEM target to complete by end May 2024 (1 Nos)
  • Putrajaya Line: No issue (1 repaired). Rectification by OEM target to complete by early Jun 2024 (1 Nos) (Currently under Defects Liability Period (DLP) and monitored by Contractor)

Escalators


Total Facilities

In Service

Year To Date (Up to 19 May)

In Service

Year To Date (Up to 12 May)

Ampang Line

176

174 (98.9%)​

174 (98.9%)​

Kelana Jaya Line

157

155 (98.7%)​

156 (99.4%)​

Monorail Line

20

20 (100%)​

20 (100%)​

1

Under infrastructure upgrading project

Under infrastructure upgrading project

Kajang Line

302

299 (99.0%)​

298 (98.7%)​

Putrajaya Line

251

251 (100%)

251 (100%)

Remarks:

  • Ampang Line: 2 faulty (1 repaired. 1 new faulty. 1 ongoing). Rectification by OEM target to complete by end May 2024 (2 Nos)
  • Kelana Jaya Line: 2 faulty (1 repaired. 2 new faulty). Rectification by OEM target to complete by end May 2024 (3 Nos)
  • Monorail Line: No issue.
  • Kajang Line: 3 faulty (2 repaired. 1 new faulty. 2 ongoing) Rectification by OEM target to complete by mid May 2024 (3 Nos) and early Jun 2024 (1 Nos)
  • Putrajaya Line: No Issue. (Rectification by OEM target to complete by mid May (1 Nos). Currently under Defects Liability Period (DLP) and monitored by Contractor

Lightings


Total Facilities

In Service

Year To Date (Up to 19 May)

In Service

Year To Date (Up to 12 May)

Ampang Line

18,259

18,202 (99.7%)​

18,197 (99.7%)​

Kelana Jaya Line

25,604

25,502 (99.6%)​

25,493 (99.6%)​

Monorail Line

1,719

1,709 (99.4%)

1,694 (98.5%)​

Kajang Line

41,099

41,060 (99.9%)​

41,061 (99.9%)​

Putrajaya Line

30,094

30,001 (99.7%)​

30,007 (99.7%)​

Remarks:

  • Ampang Line: 57 faulty (85 bulb replaced, 80 new faulty)
  • Kelana Jaya Line: 102 faulty (134 bulbs replaced, 125 new faulty)
  • Monorail KL: 10 faulty (30 bulbs replaced, 15 new faulty)
  • Kajang Line: 39 faulty (79 bulbs replaced, 80 new faulty)
  • Putrajaya Line: 93 faulty (291 bulbs replaced, 297 new faulty). Currently under Defects Liability Period (DLP) and monitored by Contractor

Leaking


Faulty

Year To Date (Up to 19 May)

Faulty

Year To Date (Up to 12 May)

Ampang Line

9

9

Kelana Jaya Line

0

0

Monorail Line

0

0

Kajang Line

79

81

Putrajaya Line

25 (Under DLP)

21 (Under DLP)

Remarks:

  • Ampang Line: Under infrastructure upgrading project. Target by Q2 2025
  • Kelana Jaya Line: Under infrastructure upgrading project. Target by Q2 2025
  • Monorail Line: Under infrastructure upgrading project. Target by Q2 2025
  • Kajang Line: On-going rectification by MRTC
  • Putrajaya Line: Currently under Defects Liability Period (DLP) and monitored by Contractor

Toilets (Cubicles and urinals)


Total Facilities

In Service

Year To Date (Up to 19 May)

In Service

Year To Date (Up to 12 May)

Ampang Line

379

379 (100%)​

379 (100%)​

Kelana Jaya Line

348

348 (100%)​

339 (97.4%)​

Monorail Line

34

27 (79.4%)​

31 (91.2%)​

Kajang Line

378

320 (84.7%)​

321 (84.9%)​

Putrajaya Line

246

242 (98.4%)​

244 (99.4%)​

Remarks:

  • Ampang Line: No issue. 
  • Kelana Jaya Line: No issue (7 cubicles and 2 urinals repaired)
  • Monorail Line: 6 cubicles and 1 urinal faulty (4 cubicles new faulty. 2 cubicles and 1 urinal under ongoing rectification)
  • Kajang Line: 43 cubicles and 15 urinals faulty (6 cubicles repaired. 7 cubicles new faulty. 36 cubicles and 15 urinals under ongoing rectification)
  • Putrajaya Line: 1 cubicle and 3 urinals faulty. (1 cubicle repaired. 3 urinals new faulty. 1 cubicle under ongoing rectification) Currently under Defects Liability Period (DLP) and monitored by Contractor)

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