Rapid Rail Performance Update

Updated Weekly

Transparency and accountability are core values that we uphold in our operations. We believe that providing timely and accurate information to our passengers and other stakeholders is essential in continuously improving our services and identifying areas for improvements. We hope that this, in turn, will help build trust and confidence in our services.

The following are the latest performance numbers, which will serve as a roadmap for improving our services and achieving even greater success in the future.

For Rapid Bus performance, click here.

2023 Ridership Overview

0 M+
TOTAL
0 M+
AMPANG
0 M+
KELANA JAYA
0 M+
MONORAIL
0 M+
KAJANG
0 M+
PUTRAJAYA

Monthly Ridership

Ampang LineKelana Jaya LineMonorail LineKajang LinePutrajaya LineTotal Ridership
January4,319,2395,465,1841,207,6974,557,793640,42916,190,342
February3,616,8815,350,2301,311,4834,392,381541,46615,212,441
March4,308,6796,489,5511,580,5075,525,7152,036,71819,941,170
April3,338,6865,399,8981,377,6274,908,4112,137,54617,162,168

See Ridership: 2019 - 2022
Remarks:
  • Overall, ridership was down by 13.9% in April 2023 compared to March 2023, mainly due to the Hari Raya festive season when there was a shift in travel preference by passengers and increase in private vehicle usage.

Average Daily Ridership

(Weekday, excluding public holidays)

2023

655,812
  • Rapid Rail
YTD-Actual

Year

Average Daily Ridership

2019

768,251

2020

392,711

2021

222,601

2022

501,909

Lines

Year To Date

(Up to 26 May)

Weekly Variance

Year to Date (26 May) vs. Year to Date (19 May)

Ampang Line

144,581

▼ 0.2%

Kelana Jaya Line

224,618

▲ 0.1%

Monorail Line

49,013

▼ 0.2%

Kajang Line

184,628

▼ 0.1%

Putrajaya Line

52,972

▼ 1.0%

Average Load Factor

Ratio of average passenger load versus passenger capacity during peak hours. Used to assess efficiency and measures the actual utilisation of passenger carrying capacity.

Year To Date (1 Jan 2023 - 26 May 2023)
48%*
Month To Date (1 - 26 May 2023)
56%*
Last Month (1 - 30 April 2023)
58%
2019
59%

Weekly Variance

For Ampang, Kelana Jaya, Monorail and Kajang Line: Year to Date (26 May) vs. Year to Date (19 May)
For Putrajaya Line: Year to Date (12 May) vs. Year to Date (5 May)

*Note: Putrajaya Line load factor for This Week not reported and retained as of 12 May 2023 due to systems restoration.

Ampang Line


This Week
37%
Last Week
37%

0%

Kelana Jaya Line


This Week
121%
Last Week
117%

4%

Monorail Line


This Week
55%
Last Week
57%

2%

Kajang Line


This Week
75%
Last Week
73%

2%

Putrajaya Line


*This Week
39%
Last Week
35%

4%

Remarks:
  • Load Factors for Kelana Jaya Line and Kajang Line are increasing compared to last week and are expected to be improved by increasing headway to 3 minutes for Kelana Jaya Line in September 2023 and 4 minutes for Kajang Line in August 2023.

Mean Kilometres Between Failures

Mean Kilometres Between Failures (MKBF) is a service performance to measure the reliability of a railway system, derived from the distance trains travel before a failure (resulting in a delay of more than 5 minutes) occurs in a period of 12-months moving window. It is a Service Performance Reliability measured in adherence to EN 50126, an international railway standard.

In 2022, the MKBF recorded was between 151,000 km to 178,000 km for Ampang Line (AGL), Kelana Jaya Line (KJL), and Kajang Line (KGL), and 84,000 km for Monorail Line (MRL). Putrajaya Line (PYL) MKBF is currently under monitoring and the result will be shared once the 12-month moving window cycle is completed (in Third Quarter of 2023).

To ensure continuous improvement in delivering high service reliability to our passengers, Prasarana has set a target to achieve an MKBF of 1 million km for KJL, AGL and KGL respectively, and an MKBF of 150,000 km for MRL by the Third Quarter of 2026.

MKBF

As of April 2023 (update will be on monthly basis)

Click image to enlarge

Lines

MKBF

Ampang Line

222,355 KM

Kelana Jaya Line

137,374 KM

Monorail Line

78,009 KM

Kajang Line

187,128 KM

MKBF – Relevant Failure

As of April 2023 (update will be on monthly basis)

Failures which cause delays of more than 5 minutes and have impact on MKBF are recognised as relevant failures. An example of relevant failure is when a train stops moving for more than 5 minutes due to system failure as a result from faulty train component or signalling system failure.

The newly established Failure Review Panel (FRP) consisting of all key technical personnel is tasked to review, verify and analyse all of the recorded failures in a systematic order to ensure adequate measures are taken for improvement.

Click image to enlarge

Note: The maximum allowable failure for 2023 is the threshold to achieve the 2023 MKBF target.

On-going Initiatives to Improve Service Reliability

Lines

Initiatives

Remarks

Ampang Line

Intermediate Overhaul of 50 sets Ampang 6-Car Trains – carry out overhaul works for all train sub-systems

  • Involve all 50 trains
  • Project Duration : 15 April 2022 - 14 December 2027
  • Status : Works for the 1st train (Pilot Train) is on-going.

Kelana Jaya Line

Carry out special programme to rectify systems with frequent failures

  1. 818 Trains’ VOBC Halted Troubleshooting Special Task (Tachometer, Cabling and Antenna) – carry out inspection and replacement of faulty tachometer, cable and antenna
  2. 818 Trains’ Track Inspection & Rectification Program – carry out inspection and rectification programme on track for 818 trains to reduce train vibration 
  • Involve 27 trains (818 trains)
  • Programme Duration : 7 May 2022 - 24 September 2023
  • Status :
  1. 25 of 27 trains completed on VOBC
  2. 7 of 27 trains completed on track


Mid-Life Refurbishment of 818 Trains – carry out refurbishment, overhaul and upgrading of 818 train’s sub-systems

  • Involve 34 trains (818 trains)
  • Programme Duration: January 2024 – January 2029
  • Status : Tendering Stage


Overhaul of Track Assembly of 818 Trains – carry out overhaul of track sub-system

  • Involved 34 trains (818 trains)
  • Programme Duration: June 2023 – October 2026
  • Status : Evaluation & Pre-Award Stage

Monorail Line

Rectification Works for Train 24 and Completion Works for Train 31 and Train 32 – To complete the remaining works for Train 24, Train 31 and Train 32

  • Involve 3 trains
  • Project Duration: March 2024 – March 2025
  • Status : Pre-tender Stage

Kajang Line

Wheel replacement for all trains – carry out wheel replacement due to wheel had reached its minimum diameter earlier than expected.

  • Involve all 58 trains
  • Programme Duration: October 2021 – January 2025
  • Status : 26 of 58 trains completed

Level 4 and Level 5 train maintenance programme for all train sub-systems – overhaul and upgrade train sub-systems including replacing obsolete sub-systems as specified in the maintenance manual.

  • Involved all 58 trains
  • Programme Duration: July 2024 – June 2027
  • Status : Procurement Stage

Service Disruption

This week (as of 28 May)

Lines

Disruption More Than 5 Minutes

Disruption More Than 15 Minutes

Ampang Line

1

0

Kelana Jaya Line

0

0

Monorail Line

0

2

Kajang Line

0

0

Putrajaya Line

0

0

Incident Summary

  1. MONORAIL LINE
    a) Train 29 experienced holding brake release failure
    Date & Time: 22 May 2023, 1828H ( > 15 minutes)
    Location: Hang Tuah Station

    b) Train 26 experienced traction failure
    Date & Time: 25 May 2023, 2118H ( > 15 minutes)
    Location: Hang Tuah Station

  2. AMPANG LINE
    a) OCC detected switch machine “Status Unknown” when Train 35 crossing the switch
    Date & Time: 28 May 2023, 1027H ( > 5 minutes)
    Location: Switch Machine near Chan Sow Lin Station

Trains Availability

Level of Service (LOS) indicates the number of fit trains in service to meet the headway requirement (interval time between trains) during peak hours

Ampang Line

This Week (28 May)

Planned LOS
24
Actual LOS
24

Last Week (21 May)

Planned LOS
24
Actual LOS
24

Kelana Jaya Line

This Week (28 May)

Planned LOS
38
Actual LOS
38

Last Week (21 May)

Planned LOS
38
Actual LOS
38

Monorail Line

This Week (28 May)

Planned LOS
7
Actual LOS
7

Last Week (21 May)

Planned LOS
7
Actual LOS
7

Kajang Line

This Week (28 May)

Planned LOS
28
Actual LOS
28

Last Week (21 May)

Planned LOS
29
Actual LOS
29

Putrajaya Line

This Week (28 May)

Planned LOS
37
Actual LOS
37

Last Week (21 May)

Planned LOS
37
Actual LOS
37

Average Peak-Hour Headway & Minimum Number of Trains

As of 28 May

Lines

Actual Headway

Target Headway

Ampang Line

5 Minutes (CBD)​

10 Minutes (Non-CBD)​

6 Minutes (Bandaraya - Sentul Timur) ​

(24 trains)

3 Minutes (CBD) - By mid-October 2023

6 Minutes (Non-CBD) - By mid-October 2023

(37 Trains)

Kelana Jaya Line

4 Minutes

(38 Trains)

3 Minutes - by September 2023

(48 Trains)

Monorail Line

7 Minutes

(7 Trains)

5 Minutes - by Quarter 1 2025

(10 Trains)

Kajang Line

6 Minutes

(29 Trains)

4 Minutes - by August 2023

(36 Trains)

Putrajaya Line

5 Minutes

(37 Trains)

5 Minutes

(37 Trains)

Station Facilities Update

Lifts


Total Facilities

In Service

Year To Date (Up to 28 May)

In Service

Year To Date (Up to 21 May)

Ampang Line

116

115 (99.1%)

115 (99.1%)

Kelana Jaya Line

90

90 (100%)

90 (100%)

Monorail Line

3

3 (100%)

3 (100%)

18

Under infrastructure upgrading project

Under infrastructure upgrading project

Kajang Line

110

108 (98.2%)

108 (98.2%)

Putrajaya Line

129

128 (99.2%)

128 (99.2%)

Remarks:

  • Ampang Line: 1 faulty (1 on-going rectification by OEM target completed by early June 2023)
  • Kelana Jaya Line: No issue
  • Monorail Line: No issue
  • Kajang Line: 2 faulty (1 repaired, 1 new faulty and 1 on-going rectification by OEM. Target to be completed by end May 2023)
  • Putrajaya Line: 1 faulty. Currently under Defects Liability Period (DLP) and monitored by contractor

Escalators


Total Facilities

In Service

Year To Date (Up to 28 May)


In Service

Year To Date (Up to 21 May)

Ampang Line

176

172 (97.7%)

172 (97.7%)

Kelana Jaya Line

157

154 (98.1%)

155 (98.7%)

Monorail Line

20

17 (85.0%)

19 (95.0%)

1

Under infrastructure upgrading project

Under infrastructure upgrading project

Kajang Line

302

293 (97.0%)

289 (95.7%)

Putrajaya Line

251

251 (100%)

251 (100%)

Remarks:

  • Ampang Line: 4 faulty (1 repaired, 1 new faulty and 3 on-going rectification by OEM. Target to be completed by mid June 2023)
  • Kelana Jaya Line: 3 faulty (1 new faulty, 2 on-going rectification by OEM. Target to complete by end May 2023 (1 nos) and
    mid June 2023 (1 nos))
  • Monorail Line: 3 faulty (2 new faulty, 1 on-going rectification by OEM. Target to be completed by end May 2023)
  • Kajang Line: 13 faulty (2 repaired, 5 new faulty and 8 on-going rectification by OEM. Target to be completed by end June 2023)
  • Putrajaya Line: No Issue. Currently under Defects Liability Period (DLP) and monitored by Contractor

Lightings


Total Facilities

In Service

Year To Date (Up to 28 May)


In Service

Year To Date (Up to 21 May)

Ampang Line

18,259

18,152 (99.4%)

18,142 (99.4%)​

Kelana Jaya Line

25,604

25,586 (99.8%)

25,565 (99.8%)​

Monorail Line

1,719

1.683 (97.9%)

1,683 (97.9%)​

Kajang Line

41,099

41,019 (99.8%)

40,997 (99.8%)​

Putrajaya Line

30,094

30.061 (99.9%)

30,002 (99.7%)​

Remarks:

  • Ampang Line: 107 faulty (30 bulbs replaced, 20 new faulty and 87 on-going replacement)
  • Kelana Jaya Line: 18 faulty (23 bulbs replaced, 2 new faulty and 16 on-going replacement)
  • Monorail Line: 36 faulty (11 bulbs replaced, 11 new faulty and 25 on-going replacement)
  • Kajang Line: 80 faulty (28 bulbs replaced, 6 new faulty and 74 on-going replacement)
  • Putrajaya Line: 92 faulty (383 bulbs replaced, 440 new faulty). Currently under Defects Liability Period (DLP) and monitored by Contractor

Leaking


Faulty

Year To Date (Up to 28 May)

Faulty

Year To Date (Up to 21 May)

Ampang Line

8

8

Kelana Jaya Line

20

20

Monorail Line

8

8

Kajang Line

24

24

Putrajaya Line

Under Monitoring

Under Monitoring

Remarks:

  • Ampang Line: Rectification target to be completed by August 2023
  • Kelana Jaya Line: Rectification target to be completed by August 2023
  • Monorail Line: Rectification target to be completed by August 2023
  • Kajang Line: On-going rectification by MRTC
  • Putrajaya Line: Currently under Defects Liability Period (DLP) and monitored by Contractor

Toilets (Cubicles and urinals)


Total Facilities

In Service

Year To Date (Up to 28 May)

In Service

Year To Date (Up to 21 May)

Ampang Line

379

357 (93.7%)

355 (93.7%)​

Kelana Jaya Line

348

336 (96.6%)

332 (95.4%)

Monorail Line

34

31 (91.2%)

34 (100%)​

Kajang Line

378

320 (847%)

337 (89.2%)​

Putrajaya Line

246

240 (97.6%)

238 (96.7%)​

Remarks:
  • Ampang Line: 18 cubicles and 4 urinals faulty (2 cubicles repaired. 18 cubicles and 4 urinals under on-going rectification)
  • Kelana Jaya Line: 8 cubicles and 4 urinals faulty (8 cubicles and 1 urinals repaired. 4 cubicles and 1 urinal new faulty. 4 cubicles and 3 urinals under on-going rectification)
  • Monorail Line: 2 cubicles and 1 urinal new faulty
  • Kajang Line: 40 cubicles and 18 urinals faulty (16 cubicles and 6 urinals repaired. 25 cubicles and 14 urinals new faulty. 15 cubicle and 4 urinal under on-going rectification)
  • Putrajaya Line: 5 cubicles and 1 urinals faulty (5 cubicles repaired. 2 cubicles and 1 urinal new faulty. 3 cubicles under on-going rectification. Currently under Defects Liability Period (DLP) and monitored by Contractor)​​

2023 Ridership Overview

0 M+
TOTAL
0 M+
AMPANG
0 M+
KELANA JAYA
0 M+
MONORAIL
0 M+
KAJANG
0 M+
PUTRAJAYA

Monthly Ridership

Ampang LineKelana Jaya LineMonorail LineKajang LinePutrajaya LineTotal Ridership
January4,319,2395,465,1841,207,6974,557,793640,42916,190,342
February3,616,8815,350,2301,311,4834,392,381541,46615,212,441
March4,308,6796,489,5511,580,5075,525,7152,036,71819,941,170
April3,338,6865,399,8981,377,6274,908,4112,137,54617,162,168

See Ridership: 2019 - 2022
Remarks:
  • Overall, ridership was down by 13.9% in April 2023 compared to March 2023, mainly due to the Hari Raya festive season when there was a shift in travel preference by passengers and increase in private vehicle usage.

Average Daily Ridership

(Weekday, excluding public holidays)

2023

655,812
  • Rapid Rail
YTD-Actual

Year

Average Daily Ridership

2019

768,251

2020

392,711

2021

222,601

2022

501,909

Lines

Year To Date

(Up to 26 May)

Weekly Variance

Year to Date (26 May) vs. Year to Date (19 May)

Ampang Line

144,581

▼ 0.2%

Kelana Jaya Line

224,618

▲ 0.1%

Monorail Line

49,013

▼ 0.2%

Kajang Line

184,628

▼ 0.1%

Putrajaya Line

52,972

▼ 1.0%

Average Load Factor

Ratio of average passenger load versus passenger capacity during peak hours. Used to assess efficiency and measures the actual utilisation of passenger carrying capacity.

Year To Date (1 Jan 2023 - 26 May 2023)
48%*
Month To Date (1 - 26 May 2023)
56%*
Last Month (1 - 30 April 2023)
58%
2019
59%

Weekly Variance

For Ampang, Kelana Jaya, Monorail and Kajang Line: Year to Date (26 May) vs. Year to Date (19 May)
For Putrajaya Line: Year to Date (12 May) vs. Year to Date (5 May)

*Note: Putrajaya Line load factor for This Week not reported and retained as of 12 May 2023 due to systems restoration.

Ampang Line


This Week
37%
Last Week
37%

0%

Kelana Jaya Line


This Week
121%
Last Week
117%

4%

Monorail Line


This Week
55%
Last Week
57%

2%

Kajang Line


This Week
75%
Last Week
73%

2%

Putrajaya Line


*This Week
39%
Last Week
35%

4%

Remarks:
  • Load Factors for Kelana Jaya Line and Kajang Line are increasing compared to last week and are expected to be improved by increasing headway to 3 minutes for Kelana Jaya Line in September 2023 and 4 minutes for Kajang Line in August 2023.

Mean Kilometres Between Failures

Mean Kilometres Between Failures (MKBF) is a service performance to measure the reliability of a railway system, derived from the distance trains travel before a failure (resulting in a delay of more than 5 minutes) occurs in a period of 12-months moving window. It is a Service Performance Reliability measured in adherence to EN 50126, an international railway standard.

In 2022, the MKBF recorded was between 151,000 km to 178,000 km for Ampang Line (AGL), Kelana Jaya Line (KJL), and Kajang Line (KGL), and 84,000 km for Monorail Line (MRL). Putrajaya Line (PYL) MKBF is currently under monitoring and the result will be shared once the 12-month moving window cycle is completed (in Third Quarter of 2023).

To ensure continuous improvement in delivering high service reliability to our passengers, Prasarana has set a target to achieve an MKBF of 1 million km for KJL, AGL and KGL respectively, and an MKBF of 150,000 km for MRL by the Third Quarter of 2026.

MKBF

As of April 2023 (update will be on monthly basis)

Click image to enlarge

Lines

MKBF

Ampang Line

222,355 KM

Kelana Jaya Line

137,374 KM

Monorail Line

78,009 KM

Kajang Line

187,128 KM

MKBF – Relevant Failure

As of April 2023 (update will be on monthly basis)

Failures which cause delays of more than 5 minutes and have impact on MKBF are recognised as relevant failures. An example of relevant failure is when a train stops moving for more than 5 minutes due to system failure as a result from faulty train component or signalling system failure.

The newly established Failure Review Panel (FRP) consisting of all key technical personnel is tasked to review, verify and analyse all of the recorded failures in a systematic order to ensure adequate measures are taken for improvement.

Click image to enlarge

Note: The maximum allowable failure for 2023 is the threshold to achieve the 2023 MKBF target.

On-going Initiatives to Improve Service Reliability

Lines

Initiatives

Remarks

Ampang Line

Intermediate Overhaul of 50 sets Ampang 6-Car Trains – carry out overhaul works for all train sub-systems

  • Involve all 50 trains
  • Project Duration : 15 April 2022 - 14 December 2027
  • Status : Works for the 1st train (Pilot Train) is on-going.

Kelana Jaya Line

Carry out special programme to rectify systems with frequent failures

  1. 818 Trains’ VOBC Halted Troubleshooting Special Task (Tachometer, Cabling and Antenna) – carry out inspection and replacement of faulty tachometer, cable and antenna
  2. 818 Trains’ Track Inspection & Rectification Program – carry out inspection and rectification programme on track for 818 trains to reduce train vibration 
  • Involve 27 trains (818 trains)
  • Programme Duration : 7 May 2022 - 24 September 2023
  • Status :
  1. 25 of 27 trains completed on VOBC
  2. 7 of 27 trains completed on track


Mid-Life Refurbishment of 818 Trains – carry out refurbishment, overhaul and upgrading of 818 train’s sub-systems

  • Involve 34 trains (818 trains)
  • Programme Duration: January 2024 – January 2029
  • Status : Tendering Stage


Overhaul of Track Assembly of 818 Trains – carry out overhaul of track sub-system

  • Involved 34 trains (818 trains)
  • Programme Duration: June 2023 – October 2026
  • Status : Evaluation & Pre-Award Stage

Monorail Line

Rectification Works for Train 24 and Completion Works for Train 31 and Train 32 – To complete the remaining works for Train 24, Train 31 and Train 32

  • Involve 3 trains
  • Project Duration: March 2024 – March 2025
  • Status : Pre-tender Stage

Kajang Line

Wheel replacement for all trains – carry out wheel replacement due to wheel had reached its minimum diameter earlier than expected.

  • Involve all 58 trains
  • Programme Duration: October 2021 – January 2025
  • Status : 26 of 58 trains completed

Level 4 and Level 5 train maintenance programme for all train sub-systems – overhaul and upgrade train sub-systems including replacing obsolete sub-systems as specified in the maintenance manual.

  • Involved all 58 trains
  • Programme Duration: July 2024 – June 2027
  • Status : Procurement Stage

Service Disruption

This week (as of 28 May)

Lines

Disruption More Than 5 Minutes

Disruption More Than 15 Minutes

Ampang Line

1

0

Kelana Jaya Line

0

0

Monorail Line

0

2

Kajang Line

0

0

Putrajaya Line

0

0

Incident Summary

  1. MONORAIL LINE
    a) Train 29 experienced holding brake release failure
    Date & Time: 22 May 2023, 1828H ( > 15 minutes)
    Location: Hang Tuah Station

    b) Train 26 experienced traction failure
    Date & Time: 25 May 2023, 2118H ( > 15 minutes)
    Location: Hang Tuah Station

  2. AMPANG LINE
    a) OCC detected switch machine “Status Unknown” when Train 35 crossing the switch
    Date & Time: 28 May 2023, 1027H ( > 5 minutes)
    Location: Switch Machine near Chan Sow Lin Station

Trains Availability

Level of Service (LOS) indicates the number of fit trains in service to meet the headway requirement (interval time between trains) during peak hours

Ampang Line

This Week (28 May)

Planned LOS
24
Actual LOS
24

Last Week (21 May)

Planned LOS
24
Actual LOS
24

Kelana Jaya Line

This Week (28 May)

Planned LOS
38
Actual LOS
38

Last Week (21 May)

Planned LOS
38
Actual LOS
38

Monorail Line

This Week (28 May)

Planned LOS
7
Actual LOS
7

Last Week (21 May)

Planned LOS
7
Actual LOS
7

Kajang Line

This Week (28 May)

Planned LOS
28
Actual LOS
28

Last Week (21 May)

Planned LOS
29
Actual LOS
29

Putrajaya Line

This Week (28 May)

Planned LOS
37
Actual LOS
37

Last Week (21 May)

Planned LOS
37
Actual LOS
37

Average Peak-Hour Headway & Minimum Number of Trains

As of 28 May

Lines

Actual Headway

Target Headway

Ampang Line

5 Minutes (CBD)​

10 Minutes (Non-CBD)​

6 Minutes (Bandaraya - Sentul Timur) ​

(24 trains)

3 Minutes (CBD) - By mid-October 2023

6 Minutes (Non-CBD) - By mid-October 2023

(37 Trains)

Kelana Jaya Line

4 Minutes

(38 Trains)

3 Minutes - by September 2023

(48 Trains)

Monorail Line

7 Minutes

(7 Trains)

5 Minutes - by Quarter 1 2025

(10 Trains)

Kajang Line

6 Minutes

(29 Trains)

4 Minutes - by August 2023

(36 Trains)

Putrajaya Line

5 Minutes

(37 Trains)

5 Minutes

(37 Trains)

Station Facilities Update

Lifts


Total Facilities

In Service

Year To Date (Up to 28 May)

In Service

Year To Date (Up to 21 May)

Ampang Line

116

115 (99.1%)

115 (99.1%)

Kelana Jaya Line

90

90 (100%)

90 (100%)

Monorail Line

3

3 (100%)

3 (100%)

18

Under infrastructure upgrading project

Under infrastructure upgrading project

Kajang Line

110

108 (98.2%)

108 (98.2%)

Putrajaya Line

129

128 (99.2%)

128 (99.2%)

Remarks:

  • Ampang Line: 1 faulty (1 on-going rectification by OEM target completed by early June 2023)
  • Kelana Jaya Line: No issue
  • Monorail Line: No issue
  • Kajang Line: 2 faulty (1 repaired, 1 new faulty and 1 on-going rectification by OEM. Target to be completed by end May 2023)
  • Putrajaya Line: 1 faulty. Currently under Defects Liability Period (DLP) and monitored by contractor

Escalators


Total Facilities

In Service

Year To Date (Up to 28 May)


In Service

Year To Date (Up to 21 May)

Ampang Line

176

172 (97.7%)

172 (97.7%)

Kelana Jaya Line

157

154 (98.1%)

155 (98.7%)

Monorail Line

20

17 (85.0%)

19 (95.0%)

1

Under infrastructure upgrading project

Under infrastructure upgrading project

Kajang Line

302

293 (97.0%)

289 (95.7%)

Putrajaya Line

251

251 (100%)

251 (100%)

Remarks:

  • Ampang Line: 4 faulty (1 repaired, 1 new faulty and 3 on-going rectification by OEM. Target to be completed by mid June 2023)
  • Kelana Jaya Line: 3 faulty (1 new faulty, 2 on-going rectification by OEM. Target to complete by end May 2023 (1 nos) and
    mid June 2023 (1 nos))
  • Monorail Line: 3 faulty (2 new faulty, 1 on-going rectification by OEM. Target to be completed by end May 2023)
  • Kajang Line: 13 faulty (2 repaired, 5 new faulty and 8 on-going rectification by OEM. Target to be completed by end June 2023)
  • Putrajaya Line: No Issue. Currently under Defects Liability Period (DLP) and monitored by Contractor

Lightings


Total Facilities

In Service

Year To Date (Up to 28 May)


In Service

Year To Date (Up to 21 May)

Ampang Line

18,259

18,152 (99.4%)

18,142 (99.4%)​

Kelana Jaya Line

25,604

25,586 (99.8%)

25,565 (99.8%)​

Monorail Line

1,719

1.683 (97.9%)

1,683 (97.9%)​

Kajang Line

41,099

41,019 (99.8%)

40,997 (99.8%)​

Putrajaya Line

30,094

30.061 (99.9%)

30,002 (99.7%)​

Remarks:

  • Ampang Line: 107 faulty (30 bulbs replaced, 20 new faulty and 87 on-going replacement)
  • Kelana Jaya Line: 18 faulty (23 bulbs replaced, 2 new faulty and 16 on-going replacement)
  • Monorail Line: 36 faulty (11 bulbs replaced, 11 new faulty and 25 on-going replacement)
  • Kajang Line: 80 faulty (28 bulbs replaced, 6 new faulty and 74 on-going replacement)
  • Putrajaya Line: 92 faulty (383 bulbs replaced, 440 new faulty). Currently under Defects Liability Period (DLP) and monitored by Contractor

Leaking


Faulty

Year To Date (Up to 28 May)

Faulty

Year To Date (Up to 21 May)

Ampang Line

8

8

Kelana Jaya Line

20

20

Monorail Line

8

8

Kajang Line

24

24

Putrajaya Line

Under Monitoring

Under Monitoring

Remarks:

  • Ampang Line: Rectification target to be completed by August 2023
  • Kelana Jaya Line: Rectification target to be completed by August 2023
  • Monorail Line: Rectification target to be completed by August 2023
  • Kajang Line: On-going rectification by MRTC
  • Putrajaya Line: Currently under Defects Liability Period (DLP) and monitored by Contractor

Toilets (Cubicles and urinals)


Total Facilities

In Service

Year To Date (Up to 28 May)

In Service

Year To Date (Up to 21 May)

Ampang Line

379

357 (93.7%)

355 (93.7%)​

Kelana Jaya Line

348

336 (96.6%)

332 (95.4%)

Monorail Line

34

31 (91.2%)

34 (100%)​

Kajang Line

378

320 (847%)

337 (89.2%)​

Putrajaya Line

246

240 (97.6%)

238 (96.7%)​

Remarks:
  • Ampang Line: 18 cubicles and 4 urinals faulty (2 cubicles repaired. 18 cubicles and 4 urinals under on-going rectification)
  • Kelana Jaya Line: 8 cubicles and 4 urinals faulty (8 cubicles and 1 urinals repaired. 4 cubicles and 1 urinal new faulty. 4 cubicles and 3 urinals under on-going rectification)
  • Monorail Line: 2 cubicles and 1 urinal new faulty
  • Kajang Line: 40 cubicles and 18 urinals faulty (16 cubicles and 6 urinals repaired. 25 cubicles and 14 urinals new faulty. 15 cubicle and 4 urinal under on-going rectification)
  • Putrajaya Line: 5 cubicles and 1 urinals faulty (5 cubicles repaired. 2 cubicles and 1 urinal new faulty. 3 cubicles under on-going rectification. Currently under Defects Liability Period (DLP) and monitored by Contractor)​​

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