Rapid Rail Performance Update

Updated Weekly

Transparency and accountability are core values that we uphold in our operations. We believe that providing timely and accurate information to our passengers and other stakeholders is essential in continuously improving our services and identifying areas for improvements. We hope that this, in turn, will help build trust and confidence in our services.

The following are the latest performance numbers, which will serve as a roadmap for improving our services and achieving even greater success in the future.

For Rapid Bus performance, click here.

2023 Ridership Overview

28 M+
TOTAL
8 M+
AMPANG
4 M+
KELANA JAYA
0.8 M+
MONORAIL
3 M+
KAJANG
3 M+
PUTRAJAYA

Monthly Ridership

Ampang LineKelana Jaya LineMonorail LineKajang LinePutrajaya LineTotal Ridership
January4,319,2395,465,1841,207,6974,557,793640,42916,190,342
February3,616,8815,350,2301,311,4834,392,381541,46615,212,441
March4,308,6796,489,5511,580,5075,525,7152,036,71819,941,170
April3,338,6865,399,8981,377,6274,908,4112,137,54617,162,168
May4,094,8516,067,4111,439,9865,444,2452,543,04919,589,542
June4,143,6895,940,7881,453,6745,405,3432,542,96919,486,463
August4,482,0656,583,7361,601,3055,906,2443,099,68521,673,035
See Ridership: 2019 - 2022
Remarks:
  • In overall, ridership in August 2023 was higher compared to July 2023 due to major events along the rail networks.

Average Daily Ridership

(Weekday, excluding public holidays)

2023

711,385
  • Rapid Rail
YTD-Actual

Year

Average Daily Ridership

2019

768,251

2020

392,711

2021

222,601

2022

501,909

Lines

Year To Date

(Up 22 September)

Weekly Variance

Year to Date (22 September) vs. Year to Date (15 September)

Ampang Line

151,399

▲ 0.2%

Kelana Jaya Line

231,948

▲ 0.2%

Monorail Line

50,980

▲ 0.1%

Kajang Line

196,198

▲ 0.3%

Putrajaya Line

80,860

▲ 1.4%

Average Load Factor

Ratio of average passenger load versus passenger capacity during peak hours. Used to assess efficiency and measures the actual utilisation of passenger carrying capacity.

Year To Date (1 Jan 2023 - 22 September 2023)
66%
Month To Date (1 - 22 September 2023)
70%
Last Month (1 - 31 August 2023)
72%
2019
59%

Weekly Variance

Year to Date (22 September) vs. Year to Date (15 September)

Ampang Line


This Week
44%
Last Week
44%

0%

Kelana Jaya Line


This Week
123%
Last Week
117%

6%

Monorail Line


This Week
64%
Last Week
65%

1%

Kajang Line


This Week
79%
Last Week
79%

0%

Putrajaya Line


This Week
48%
Last Week
47%

1%

Remarks:

  • Load Factor for Kelana Jaya Line and Putrajaya Lines show an increase while Monorail Line’s Load Factor decreases compared to last week. As for Ampang Line and Kajang Line Load Factor remain unchanged.
  • Headways are expected to improve by 3 minutes for Kelana Jaya Line in October 2023, 3 minutes (CBD) & 6 minutes (Non-CBD) for Ampang Line in February 2024, 4 minutes for Kajang Line in January 2024, and 5 minutes for Monorail Line in March 2025.

Mean Kilometres Between Failures

Mean Kilometres Between Failures (MKBF) is a service performance to measure the reliability of a railway system, derived from the distance trains travel before a failure (resulting in a delay of more than 5 minutes) occurs in a period of 12-months moving window. It is a Service Performance Reliability measured in adherence to EN 50126, an international railway standard.

In 2022, the MKBF recorded was between 151,000 km to 178,000 km for Ampang Line (AGL), Kelana Jaya Line (KJL), and Kajang Line (KGL), and 84,000 km for Monorail Line (MRL). Putrajaya Line (PYL) MKBF is currently under monitoring and the result will be shared once the 12-month moving window cycle is completed (in Third Quarter of 2023).

To ensure continuous improvement in delivering high service reliability to our passengers, Prasarana has set a target to achieve an MKBF of 1 million km for KJL, AGL and KGL respectively, and an MKBF of 150,000 km for MRL by the Third Quarter of 2026.

MKBF

As of August 2023 (update will be on monthly basis)

MKBF – Relevant Failure

As of August 2023 (update will be on monthly basis)

Failures which cause delays of more than 5 minutes and have impact on MKBF are recognised as relevant failures. An example of relevant failure is when a train stops moving for more than 5 minutes due to system failure as a result from faulty train component or signalling system failure.

The newly established Failure Review Panel (FRP) consisting of all key technical personnel is tasked to review, verify and analyse all of the recorded failures in a systematic order to ensure adequate measures are taken for improvement.

Lines

MKBF

Ampang Line

314,547 KM

Kelana Jaya Line

123,285 KM

Monorail Line

71,494 KM

Kajang Line

130,894 KM

Putrajaya Line

306,368 KM

Click image to enlarge

Note: The maximum allowable failure for 2023 is the threshold to achieve the 2023 MKBF target.

MKBF overview as of 30 June 2023

Lines


  • Kelana Jaya Line
  • Ampang Line
  • Monorail Line
  • As of 30 June 2023, LRT Kelana Jaya Line, LRT Ampang Line and Monorail are still within its MKBF targets for the year.
  • Initiatives carried out by Rapid Rail for the respective lines, focusing mainly on key areas such as signalling & communications, rolling stock and track network, as well as deployment of Transit Officers (TO) for LRT Kelana Jaya Line are currently ongoing. 
  • Kajang Line
  • For MRT Kajang Line, the line has recorded a total of 22 relevant failures as of 30 June 2023, against the 16 maximum allowable number of relevant failures for the year 2023.
  • As previously reported, these failures are attributed to the unexpected degradation of parts caused by excessive vibrations and noise due to abnormal wheel wear of the train units. 
  • The wheel replacement programme to mitigate the failures is currently ongoing and on schedule.
  • Deployment of Transit Officers (TO) onboard all trains throughout operating hours to aid service recovery, is also in progress.

On-going Initiatives to Improve Service Reliability

Lines

Initiatives

Remarks

Ampang Line

Intermediate Overhaul of 50 sets Ampang 6-Car Trains – carry out overhaul works for all train sub-systems

  • Involve all 50 trains
  • Project Duration : 15 April 2022 - 14 December 2027
  • Status : Works for the 1st train (Pilot Train) is on-going.

Kelana Jaya Line

Carry out special programme to rectify systems with frequent failures

  1. 818 Trains’ VOBC Halted Troubleshooting Special Task (Tachometer, Cabling and Antenna) – carry out inspection and replacement of faulty tachometer, cable and antenna
  2. 818 Trains’ Track Inspection & Rectification Program – carry out inspection and rectification programme on track for 818 trains to reduce train vibration 
  • Involve 27 trains (818 trains)
  • Programme Duration : 7 May 2022 - 24 September 2023
  • Status :
  1. 25 of 27 trains completed on VOBC
  2. 7 of 27 trains completed on track


Mid-Life Refurbishment of 818 Trains – carry out refurbishment, overhaul and upgrading of 818 train’s sub-systems

  • Involve 34 trains (818 trains)
  • Programme Duration: January 2024 – January 2029
  • Status : Tendering Stage


Overhaul of Track Assembly of 818 Trains – carry out overhaul of track sub-system

  • Involved 34 trains (818 trains)
  • Programme Duration: June 2023 – October 2026
  • Status : Evaluation & Pre-Award Stage

Monorail Line

Rectification Works for Train 24 and Completion Works for Train 31 and Train 32 – To complete the remaining works for Train 24, Train 31 and Train 32

  • Involve 3 trains
  • Project Duration: March 2024 – March 2025
  • Status : Pre-tender Stage

Kajang Line

Wheel replacement for all trains – carry out wheel replacement due to wheel had reached its minimum diameter earlier than expected.

  • Involve all 58 trains
  • Programme Duration: October 2021 – January 2025
  • Status : 26 of 58 trains completed

Level 4 and Level 5 train maintenance programme for all train sub-systems – overhaul and upgrade train sub-systems including replacing obsolete sub-systems as specified in the maintenance manual.

  • Involved all 58 trains
  • Programme Duration: July 2024 – June 2027
  • Status : Procurement Stage

Service Disruption

This week (as of 24 September)

Lines

Disruption More Than 5 Minutes

Disruption More Than 15 Minutes

Ampang Line

0

0

Kelana Jaya Line

0

1

Monorail Line

0

0

Kajang Line

0

2

Putrajaya Line

0

1

Incident Summary

KELANA JAYA LINE

  1. Train 52 encountered faulty during operation departing from Taman Melati Southbound.
    Date & Time: 21 September 2023, 11128H ( > 15 minutes)
    Location: Near Taman Melati Station (Southbound)

PUTRAJAYA LINE

  1. Switch machine lost status.
    Date & Time: 24 September 2023, 1300H ( > 15 minutes)
    Location: Taman Equine Station (Northbound)

KAJANG LINE

  1. Train stopped due to main air pressure below 6 bars.

    a) Train: Train 19
    Date & Time: 21 September 2023, 1257H ( > 15 minutes)
    Location: Mutiara Damansara (Northbound)

    b) Train: Train 11
    Date & Time: 21 September 2023, 1830H ( > 15 minutes)
    Location: Taman Midah Station (Southbound)

Trains Availability

Level of Service (LOS) indicates the number of fit trains in service to meet the headway requirement (interval time between trains) during peak hours

Ampang Line

This Week (24 September)

Planned LOS
24
Actual LOS
24

Last Week (17 September)

Planned LOS
24
Actual LOS
24

Kelana Jaya Line

This Week (24 September)

Planned LOS
42
Actual LOS
39

Last Week (17 September)

Planned LOS
42
Actual LOS
42

Monorail Line

This Week (24 September)

Planned LOS
7
Actual LOS
7

Last Week (17 September)

Planned LOS
7
Actual LOS
7

Kajang Line

This Week (24 September)

Planned LOS
30
Actual LOS
30

Last Week (17 September)

Planned LOS
30
Actual LOS
30

Putrajaya Line

This Week (24 September)

Planned LOS
37
Actual LOS
37

Last Week (17 September)

Planned LOS
37
Actual LOS
37

Average Peak-Hour Headway & Minimum Number of Trains

As of 24 September

Lines

Actual Headway

Target Headway

Ampang Line

5 Minutes (CBD)​

10 Minutes (Non-CBD)​

6 Minutes (Bandaraya - Sentul Timur) ​

(24 trains)

3 Minutes (CBD) - by mid-November 2023

6 Minutes (Non-CBD) - by mid-November 2023

(37 Trains)

Kelana Jaya Line

4 Minutes

(39 Trains)

3 Minutes - by end of October 2023

(48 Trains)

Monorail Line

7 Minutes

(7 Trains)

5 Minutes - by Quarter 1 2025

(10 Trains)

Kajang Line

6 Minutes

(30 Trains)

5 Minutes - by end of September 2023

(32 Trains)


4 Minutes - by end of January 2024

(36 Trains)

Putrajaya Line

5 Minutes

(37 Trains)

5 Minutes

(37 Trains)

Station Facilities Update

Lifts


Total Facilities

In Service

Year To Date (Up to 24 September)

In Service

Year To Date (Up to 17 September)

Ampang Line

116

115 (99.1%)​

115 (99.1%)​

Kelana Jaya Line

90

90 (100%)​

90 (100%)​

Monorail Line

3

3 (100%)

3 (100%)

18

Under infrastructure upgrading project

Under infrastructure upgrading project

Kajang Line

110

110 (100%)

110 (100%)

Putrajaya Line

129

129 (100%)

129 (100%)

Remarks:

  • Ampang Line: 1 faulty (1 repaired, 1 new faulty). Rectification by OEM target to be completed by end October 2023 (1 nos)
  • Kelana Jaya Line: No issue
  • Monorail Line: No issue
  • Kajang Line: No issue
  • Putrajaya Line: No issue (Currently under Defects Liability Period (DLP) and monitored by Contractor)

Escalators


Total Facilities

In Service

Year To Date (Up to 24 September)

In Service

Year To Date (Up to 17 September)

Ampang Line

176

175 (99.4%)​

173 (98.3%)​

Kelana Jaya Line

157

156 (99.4%)​

156 (99.4%)​

Monorail Line

20

20 (100%)​

20 (100%)​

1

Under infrastructure upgrading project

Under infrastructure upgrading project

Kajang Line

302

297 (98.3%)​

298 (98.7%)​

Putrajaya Line

251

251 (100%)

251 (100%)

Remarks:

  • Ampang Line: 1 faulty (2 repaired, 1 on-going rectification by OEM). Target to be completed by early October 2023 (1 nos)
  • Kelana Jaya Line: 1 faulty (1 repaired, 1 new faulty). Rectification by OEM target to be completed by end September 2023 (1 nos)
  • Monorail Line: No issue
  • Kajang Line: 5 faulty (1 repaired, 2 new faulty, 3 on-going rectification by OEM). Target to be completed by end September 2023 (5 nos)
  • Putrajaya Line: No Issue (Currently under Defects Liability Period (DLP) and monitored by Contractor)

Lightings


Total Facilities

In Service

Year To Date (Up to 24 September)

In Service

Year To Date (Up to 17 September)

Ampang Line

18,259

18,219 (99.8%)​

18,219 (99.8%)​

Kelana Jaya Line

25,604

25,526 (99.7%)​

25,554 (99.8%)​

Monorail Line

1,719

1,696 (98.7%)​

1,702 (99.0%)​

Kajang Line

41,099

40,997 (99.8%)​

40,985 (99.7%)​

Putrajaya Line

30,094

29,971 (99.7%)​

29,961 (99.6%)​

Remarks:

  • Ampang Line: 40 faulty (35 bulbs replaced, 35 new faulty, 5 on-going replacement)
  • Kelana Jaya Line: 78 faulty (31 bulbs replaced, 59 new faulty, 19 on-going replacement)
  • Monorail Line: 23 faulty (22 bulbs replaced, 28 new faulty)
  • Kajang Line: 102 faulty (87 bulbs replaced, 75 new faulty, 27 on-going replacement)
  • Putrajaya Line: 123 faulty (671 bulbs replaced, 661 new faulty). Currently under Defects Liability Period (DLP) and monitored by Contractor.

Leaking


Faulty

Year To Date (Up to 24 September)

Faulty

Year To Date (Up to 17 September)

Ampang Line

8

8

Kelana Jaya Line

5

14

Monorail Line

8

8

Kajang Line

24

24

Putrajaya Line

Under Monitoring

Under Monitoring

Remarks:

  • Ampang Line: Under infrastructure upgrading project. Target to be completed by July 2024.
  • Kelana Jaya Line: Under infrastructure upgrading project. Target to be completed by July 2024.
  • Monorail Line: Under infrastructure upgrading project. Target to be completed by July 2024.
  • Kajang Line: On-going rectification by MRTC
  • Putrajaya Line: Currently under Defects Liability Period (DLP) and monitored by Contractor

Toilets (Cubicles and urinals)


Total Facilities

In Service

Year To Date (Up to 24 September)

In Service

Year To Date (Up to 17 September)

Ampang Line

379

368 (97.1%)​

364 (96.0%)​

Kelana Jaya Line

348

316 (90.8%)​

338 (97.1%)​

Monorail Line

34

32 (94.1%)​

32 (94.1%)​

Kajang Line

378

329 (87.0%)​

331 (87.6%)​

Putrajaya Line

246

242 (98.4%)​

238 (97.2%)​

Remarks:

  • Ampang Line: 9 cubicles and 2 urinals faulty (7 cubicles repaired. 2 cubicles and 1 urinal new faulty. 7 cubicles and 1 urinal under on-going rectification)
  • Kelana Jaya Line: 28 cubicles and 4 urinals faulty (6 cubicles and 1 urinal repaired. 25 cubicles and 4 urinals new faulty)
  • Monorail Line: 2 cubicles faulty (2 cubicles under on-going rectification)
  • Kajang Line: 28 cubicles and 21 urinals faulty (2 cubicles and 3 urinals repaired. 2 cubicles and 5 urinals new faulty. 26 cubicles and 16 urinals under on-going rectification)
  • Putrajaya Line: 3 cubicles and 1 urinal faulty (3 cubicles and 2 urinals repaired, 1 cubicle and 1 urinal new faulty. 2 cubicles under on-going rectification) Currently under Defects Liability Period (DLP) and monitored by Contractor.

     

2023 Ridership Overview

28 M+
TOTAL
8 M+
AMPANG
4 M+
KELANA JAYA
0.8 M+
MONORAIL
3 M+
KAJANG
3 M+
PUTRAJAYA

Monthly Ridership

Ampang LineKelana Jaya LineMonorail LineKajang LinePutrajaya LineTotal Ridership
January4,319,2395,465,1841,207,6974,557,793640,42916,190,342
February3,616,8815,350,2301,311,4834,392,381541,46615,212,441
March4,308,6796,489,5511,580,5075,525,7152,036,71819,941,170
April3,338,6865,399,8981,377,6274,908,4112,137,54617,162,168
May4,094,8516,067,4111,439,9865,444,2452,543,04919,589,542
June4,143,6895,940,7881,453,6745,405,3432,542,96919,486,463
August4,482,0656,583,7361,601,3055,906,2443,099,68521,673,035
See Ridership: 2019 - 2022
Remarks:
  • In overall, ridership in August 2023 was higher compared to July 2023 due to major events along the rail networks.

Average Daily Ridership

(Weekday, excluding public holidays)

2023

711,385
  • Rapid Rail
YTD-Actual

Year

Average Daily Ridership

2019

768,251

2020

392,711

2021

222,601

2022

501,909

Lines

Year To Date

(Up 22 September)

Weekly Variance

Year to Date (22 September) vs. Year to Date (15 September)

Ampang Line

151,399

▲ 0.2%

Kelana Jaya Line

231,948

▲ 0.2%

Monorail Line

50,980

▲ 0.1%

Kajang Line

196,198

▲ 0.3%

Putrajaya Line

80,860

▲ 1.4%

Average Load Factor

Ratio of average passenger load versus passenger capacity during peak hours. Used to assess efficiency and measures the actual utilisation of passenger carrying capacity.

Year To Date (1 Jan 2023 - 22 September 2023)
66%
Month To Date (1 - 22 September 2023)
70%
Last Month (1 - 31 August 2023)
72%
2019
59%

Weekly Variance

Year to Date (22 September) vs. Year to Date (15 September)

Ampang Line


This Week
44%
Last Week
44%

0%

Kelana Jaya Line


This Week
123%
Last Week
117%

6%

Monorail Line


This Week
64%
Last Week
65%

1%

Kajang Line


This Week
79%
Last Week
79%

0%

Putrajaya Line


This Week
48%
Last Week
47%

1%

Remarks:

  • Load Factor for Kelana Jaya Line and Putrajaya Lines show an increase while Monorail Line’s Load Factor decreases compared to last week. As for Ampang Line and Kajang Line Load Factor remain unchanged.
  • Headways are expected to improve by 3 minutes for Kelana Jaya Line in October 2023, 3 minutes (CBD) & 6 minutes (Non-CBD) for Ampang Line in February 2024, 4 minutes for Kajang Line in January 2024, and 5 minutes for Monorail Line in March 2025.

Mean Kilometres Between Failures

Mean Kilometres Between Failures (MKBF) is a service performance to measure the reliability of a railway system, derived from the distance trains travel before a failure (resulting in a delay of more than 5 minutes) occurs in a period of 12-months moving window. It is a Service Performance Reliability measured in adherence to EN 50126, an international railway standard.

In 2022, the MKBF recorded was between 151,000 km to 178,000 km for Ampang Line (AGL), Kelana Jaya Line (KJL), and Kajang Line (KGL), and 84,000 km for Monorail Line (MRL). Putrajaya Line (PYL) MKBF is currently under monitoring and the result will be shared once the 12-month moving window cycle is completed (in Third Quarter of 2023).

To ensure continuous improvement in delivering high service reliability to our passengers, Prasarana has set a target to achieve an MKBF of 1 million km for KJL, AGL and KGL respectively, and an MKBF of 150,000 km for MRL by the Third Quarter of 2026.

MKBF

As of August 2023 (update will be on monthly basis)

MKBF – Relevant Failure

As of August 2023 (update will be on monthly basis)

Failures which cause delays of more than 5 minutes and have impact on MKBF are recognised as relevant failures. An example of relevant failure is when a train stops moving for more than 5 minutes due to system failure as a result from faulty train component or signalling system failure.

The newly established Failure Review Panel (FRP) consisting of all key technical personnel is tasked to review, verify and analyse all of the recorded failures in a systematic order to ensure adequate measures are taken for improvement.

Lines

MKBF

Ampang Line

314,547 KM

Kelana Jaya Line

123,285 KM

Monorail Line

71,494 KM

Kajang Line

130,894 KM

Putrajaya Line

306,368 KM

Click image to enlarge

Note: The maximum allowable failure for 2023 is the threshold to achieve the 2023 MKBF target.

MKBF overview as of 30 June 2023

Lines


  • Kelana Jaya Line
  • Ampang Line
  • Monorail Line
  • As of 30 June 2023, LRT Kelana Jaya Line, LRT Ampang Line and Monorail are still within its MKBF targets for the year.
  • Initiatives carried out by Rapid Rail for the respective lines, focusing mainly on key areas such as signalling & communications, rolling stock and track network, as well as deployment of Transit Officers (TO) for LRT Kelana Jaya Line are currently ongoing. 
  • Kajang Line
  • For MRT Kajang Line, the line has recorded a total of 22 relevant failures as of 30 June 2023, against the 16 maximum allowable number of relevant failures for the year 2023.
  • As previously reported, these failures are attributed to the unexpected degradation of parts caused by excessive vibrations and noise due to abnormal wheel wear of the train units. 
  • The wheel replacement programme to mitigate the failures is currently ongoing and on schedule.
  • Deployment of Transit Officers (TO) onboard all trains throughout operating hours to aid service recovery, is also in progress.

On-going Initiatives to Improve Service Reliability

Lines

Initiatives

Remarks

Ampang Line

Intermediate Overhaul of 50 sets Ampang 6-Car Trains – carry out overhaul works for all train sub-systems

  • Involve all 50 trains
  • Project Duration : 15 April 2022 - 14 December 2027
  • Status : Works for the 1st train (Pilot Train) is on-going.

Kelana Jaya Line

Carry out special programme to rectify systems with frequent failures

  1. 818 Trains’ VOBC Halted Troubleshooting Special Task (Tachometer, Cabling and Antenna) – carry out inspection and replacement of faulty tachometer, cable and antenna
  2. 818 Trains’ Track Inspection & Rectification Program – carry out inspection and rectification programme on track for 818 trains to reduce train vibration 
  • Involve 27 trains (818 trains)
  • Programme Duration : 7 May 2022 - 24 September 2023
  • Status :
  1. 25 of 27 trains completed on VOBC
  2. 7 of 27 trains completed on track


Mid-Life Refurbishment of 818 Trains – carry out refurbishment, overhaul and upgrading of 818 train’s sub-systems

  • Involve 34 trains (818 trains)
  • Programme Duration: January 2024 – January 2029
  • Status : Tendering Stage


Overhaul of Track Assembly of 818 Trains – carry out overhaul of track sub-system

  • Involved 34 trains (818 trains)
  • Programme Duration: June 2023 – October 2026
  • Status : Evaluation & Pre-Award Stage

Monorail Line

Rectification Works for Train 24 and Completion Works for Train 31 and Train 32 – To complete the remaining works for Train 24, Train 31 and Train 32

  • Involve 3 trains
  • Project Duration: March 2024 – March 2025
  • Status : Pre-tender Stage

Kajang Line

Wheel replacement for all trains – carry out wheel replacement due to wheel had reached its minimum diameter earlier than expected.

  • Involve all 58 trains
  • Programme Duration: October 2021 – January 2025
  • Status : 26 of 58 trains completed

Level 4 and Level 5 train maintenance programme for all train sub-systems – overhaul and upgrade train sub-systems including replacing obsolete sub-systems as specified in the maintenance manual.

  • Involved all 58 trains
  • Programme Duration: July 2024 – June 2027
  • Status : Procurement Stage

Service Disruption

This week (as of 24 September)

Lines

Disruption More Than 5 Minutes

Disruption More Than 15 Minutes

Ampang Line

0

0

Kelana Jaya Line

0

1

Monorail Line

0

0

Kajang Line

0

2

Putrajaya Line

0

1

Incident Summary

KELANA JAYA LINE

  1. Train 52 encountered faulty during operation departing from Taman Melati Southbound.
    Date & Time: 21 September 2023, 11128H ( > 15 minutes)
    Location: Near Taman Melati Station (Southbound)

PUTRAJAYA LINE

  1. Switch machine lost status.
    Date & Time: 24 September 2023, 1300H ( > 15 minutes)
    Location: Taman Equine Station (Northbound)

KAJANG LINE

  1. Train stopped due to main air pressure below 6 bars.

    a) Train: Train 19
    Date & Time: 21 September 2023, 1257H ( > 15 minutes)
    Location: Mutiara Damansara (Northbound)

    b) Train: Train 11
    Date & Time: 21 September 2023, 1830H ( > 15 minutes)
    Location: Taman Midah Station (Southbound)

Trains Availability

Level of Service (LOS) indicates the number of fit trains in service to meet the headway requirement (interval time between trains) during peak hours

Ampang Line

This Week (24 September)

Planned LOS
24
Actual LOS
24

Last Week (17 September)

Planned LOS
24
Actual LOS
24

Kelana Jaya Line

This Week (24 September)

Planned LOS
42
Actual LOS
39

Last Week (17 September)

Planned LOS
42
Actual LOS
42

Monorail Line

This Week (24 September)

Planned LOS
7
Actual LOS
7

Last Week (17 September)

Planned LOS
7
Actual LOS
7

Kajang Line

This Week (24 September)

Planned LOS
30
Actual LOS
30

Last Week (17 September)

Planned LOS
30
Actual LOS
30

Putrajaya Line

This Week (24 September)

Planned LOS
37
Actual LOS
37

Last Week (17 September)

Planned LOS
37
Actual LOS
37

Average Peak-Hour Headway & Minimum Number of Trains

As of 24 September

Lines

Actual Headway

Target Headway

Ampang Line

5 Minutes (CBD)​

10 Minutes (Non-CBD)​

6 Minutes (Bandaraya - Sentul Timur) ​

(24 trains)

3 Minutes (CBD) - by mid-November 2023

6 Minutes (Non-CBD) - by mid-November 2023

(37 Trains)

Kelana Jaya Line

4 Minutes

(39 Trains)

3 Minutes - by end of October 2023

(48 Trains)

Monorail Line

7 Minutes

(7 Trains)

5 Minutes - by Quarter 1 2025

(10 Trains)

Kajang Line

6 Minutes

(30 Trains)

5 Minutes - by end of September 2023

(32 Trains)


4 Minutes - by end of January 2024

(36 Trains)

Putrajaya Line

5 Minutes

(37 Trains)

5 Minutes

(37 Trains)

Station Facilities Update

Lifts


Total Facilities

In Service

Year To Date (Up to 24 September)

In Service

Year To Date (Up to 17 September)

Ampang Line

116

115 (99.1%)​

115 (99.1%)​

Kelana Jaya Line

90

90 (100%)​

90 (100%)​

Monorail Line

3

3 (100%)

3 (100%)

18

Under infrastructure upgrading project

Under infrastructure upgrading project

Kajang Line

110

110 (100%)

110 (100%)

Putrajaya Line

129

129 (100%)

129 (100%)

Remarks:

  • Ampang Line: 1 faulty (1 repaired, 1 new faulty). Rectification by OEM target to be completed by end October 2023 (1 nos)
  • Kelana Jaya Line: No issue
  • Monorail Line: No issue
  • Kajang Line: No issue
  • Putrajaya Line: No issue (Currently under Defects Liability Period (DLP) and monitored by Contractor)

Escalators


Total Facilities

In Service

Year To Date (Up to 24 September)

In Service

Year To Date (Up to 17 September)

Ampang Line

176

175 (99.4%)​

173 (98.3%)​

Kelana Jaya Line

157

156 (99.4%)​

156 (99.4%)​

Monorail Line

20

20 (100%)​

20 (100%)​

1

Under infrastructure upgrading project

Under infrastructure upgrading project

Kajang Line

302

297 (98.3%)​

298 (98.7%)​

Putrajaya Line

251

251 (100%)

251 (100%)

Remarks:

  • Ampang Line: 1 faulty (2 repaired, 1 on-going rectification by OEM). Target to be completed by early October 2023 (1 nos)
  • Kelana Jaya Line: 1 faulty (1 repaired, 1 new faulty). Rectification by OEM target to be completed by end September 2023 (1 nos)
  • Monorail Line: No issue
  • Kajang Line: 5 faulty (1 repaired, 2 new faulty, 3 on-going rectification by OEM). Target to be completed by end September 2023 (5 nos)
  • Putrajaya Line: No Issue (Currently under Defects Liability Period (DLP) and monitored by Contractor)

Lightings


Total Facilities

In Service

Year To Date (Up to 24 September)

In Service

Year To Date (Up to 17 September)

Ampang Line

18,259

18,219 (99.8%)​

18,219 (99.8%)​

Kelana Jaya Line

25,604

25,526 (99.7%)​

25,554 (99.8%)​

Monorail Line

1,719

1,696 (98.7%)​

1,702 (99.0%)​

Kajang Line

41,099

40,997 (99.8%)​

40,985 (99.7%)​

Putrajaya Line

30,094

29,971 (99.7%)​

29,961 (99.6%)​

Remarks:

  • Ampang Line: 40 faulty (35 bulbs replaced, 35 new faulty, 5 on-going replacement)
  • Kelana Jaya Line: 78 faulty (31 bulbs replaced, 59 new faulty, 19 on-going replacement)
  • Monorail Line: 23 faulty (22 bulbs replaced, 28 new faulty)
  • Kajang Line: 102 faulty (87 bulbs replaced, 75 new faulty, 27 on-going replacement)
  • Putrajaya Line: 123 faulty (671 bulbs replaced, 661 new faulty). Currently under Defects Liability Period (DLP) and monitored by Contractor.

Leaking


Faulty

Year To Date (Up to 24 September)

Faulty

Year To Date (Up to 17 September)

Ampang Line

8

8

Kelana Jaya Line

5

14

Monorail Line

8

8

Kajang Line

24

24

Putrajaya Line

Under Monitoring

Under Monitoring

Remarks:

  • Ampang Line: Under infrastructure upgrading project. Target to be completed by July 2024.
  • Kelana Jaya Line: Under infrastructure upgrading project. Target to be completed by July 2024.
  • Monorail Line: Under infrastructure upgrading project. Target to be completed by July 2024.
  • Kajang Line: On-going rectification by MRTC
  • Putrajaya Line: Currently under Defects Liability Period (DLP) and monitored by Contractor

Toilets (Cubicles and urinals)


Total Facilities

In Service

Year To Date (Up to 24 September)

In Service

Year To Date (Up to 17 September)

Ampang Line

379

368 (97.1%)​

364 (96.0%)​

Kelana Jaya Line

348

316 (90.8%)​

338 (97.1%)​

Monorail Line

34

32 (94.1%)​

32 (94.1%)​

Kajang Line

378

329 (87.0%)​

331 (87.6%)​

Putrajaya Line

246

242 (98.4%)​

238 (97.2%)​

Remarks:

  • Ampang Line: 9 cubicles and 2 urinals faulty (7 cubicles repaired. 2 cubicles and 1 urinal new faulty. 7 cubicles and 1 urinal under on-going rectification)
  • Kelana Jaya Line: 28 cubicles and 4 urinals faulty (6 cubicles and 1 urinal repaired. 25 cubicles and 4 urinals new faulty)
  • Monorail Line: 2 cubicles faulty (2 cubicles under on-going rectification)
  • Kajang Line: 28 cubicles and 21 urinals faulty (2 cubicles and 3 urinals repaired. 2 cubicles and 5 urinals new faulty. 26 cubicles and 16 urinals under on-going rectification)
  • Putrajaya Line: 3 cubicles and 1 urinal faulty (3 cubicles and 2 urinals repaired, 1 cubicle and 1 urinal new faulty. 2 cubicles under on-going rectification) Currently under Defects Liability Period (DLP) and monitored by Contractor.

     

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