Search
Close this search box.

Rapid Rail Performance Update

Updated Weekly

Transparency and accountability are core values that we uphold in our operations. We believe that providing timely and accurate information to our passengers and other stakeholders is essential in continuously improving our services and identifying areas for improvements. We hope that this, in turn, will help build trust and confidence in our services.

The following are the latest performance numbers, which will serve as a roadmap for improving our services and achieving even greater success in the future.

For Rapid Bus performance, click here.

2024 Rail Ridership Overview

12300455
TOTAL
2.5 M+
AMPANG
2 M+
KELANA JAYA
0.4 M+
MONORAIL
0.45 M+
KAJANG
0.3 M+
PUTRAJAYA

Monthly Ridership

Ampang LineKelana Jaya LineMonorail LineKajang LinePutrajaya LineTotal Ridership
January4,505,9436,591,3311,680,0976,506,3783,651,37122,935,120
See Ridership: 2019 - 2023

Remarks:

  • N/A

Ridership between any two Rapid Rail stations

Page 1: Daily 2023
Page 2: Monthly 2023

Dashboard by data.gov.my

Ridership between any two Rapid Rail stations

Page 1: Daily 2023
Page 2: Monthly 2023

Dashboard by data.gov.my

Average Daily Ridership

(Weekday, excluding public holidays)

2024

832,923
  • Rapid Rail
YTD-Actual

Year

Average Daily Ridership

2019

768,251

2020

392,711

2021

222,601

2022

501,909

2023

741,259

Lines

Year To Date

(Up 23 February)

Weekly Variance

Year to Date (23 February) vs. Year to Date (18 February)

Ampang Line

163,855

▲ 1.41%

Kelana Jaya Line

246,937

▲ 1.15%

Monorail Line

57,554

▼ 0.28%

Kajang Line

231,664

▲ 0.74%

Putrajaya Line

132,913

▲ 0.65%

Average Load Factor

Ratio of average passenger load versus passenger capacity during peak hours. Used to assess efficiency and measures the actual utilisation of passenger carrying capacity.

Year To Date (1 January - 23 February 2024)
66%
Month To Date (1 - 23 February 2024)
61%
Last Month (1 - 31 January 2024)
69%
2019
59%

Weekly Variance

Year to Date (23 February) vs. Year to Date (18 February)

Ampang Line


This Week
47%
Last Week
33%

14%

Kelana Jaya Line


This Week
102%
Last Week
86%

16%

Monorail Line


This Week
65%
Last Week
60%

5%

Kajang Line


This Week
73%
Last Week
59%

14%

Putrajaya Line


This Week
53%
Last Week
42%

11%

Remarks:

  • Load Factor for all lines (Kelana Jaya, Ampang, Monorail, Kajang and Putrajaya Line) increased compared to last week.
  • Headways are expected to improve by 3 minutes with 56 trains for Kelana Jaya Line in September 2024, 4 minutes with 39 trains for Kajang Line in September 2024 and 5 minutes for Monorail Line in June 2026.

Mean Kilometres Between Failures

Mean Kilometres Between Failures (MKBF) is a service performance to measure the reliability of a railway system, derived from the distance trains travel before a failure (resulting in a delay of more than 5 minutes) occurs in a period of 12-months moving window. It is a Service Performance Reliability measured in adherence to EN 50126, an international railway standard.

In 2022, the MKBF recorded was between 151,000 km to 178,000 km for Ampang Line (AGL), Kelana Jaya Line (KJL), and Kajang Line (KGL), and 84,000 km for Monorail Line (MRL). Putrajaya Line (PYL) MKBF is currently under monitoring and the result will be shared once the 12-month moving window cycle is completed (in Third Quarter of 2023).

To ensure continuous improvement in delivering high service reliability to our passengers, Prasarana has set a target to achieve an MKBF of 1 million km for KJL, AGL and KGL respectively, and an MKBF of 150,000 km for MRL by the Third Quarter of 2026.

MKBF

As of December 2023 (update will be on monthly basis)

MKBF – Relevant Failure

As of December 2023 (update will be on monthly basis)

Failures which cause delays of more than 5 minutes and have impact on MKBF are recognised as relevant failures. An example of relevant failure is when a train stops moving for more than 5 minutes due to system failure as a result from faulty train component or signalling system failure.

The newly established Failure Review Panel (FRP) consisting of all key technical personnel is tasked to review, verify and analyse all of the recorded failures in a systematic order to ensure adequate measures are taken for improvement.

Lines

MKBF

Ampang Line

120,923 KM

Kelana Jaya Line

157,871 KM

Monorail Line

104,432 KM

Kajang Line

126,560 KM

Putrajaya Line

264,750 KM

Note: The maximum allowable failure for 2023 is the threshold to achieve the 2023 MKBF target.

MKBF overview as of 30 June 2023

Lines


  • Kelana Jaya Line
  • Ampang Line
  • Monorail Line
  • As of 30 June 2023, LRT Kelana Jaya Line, LRT Ampang Line and Monorail are still within its MKBF targets for the year.
  • Initiatives carried out by Rapid Rail for the respective lines, focusing mainly on key areas such as signalling & communications, rolling stock and track network, as well as deployment of Transit Officers (TO) for LRT Kelana Jaya Line are currently ongoing. 
  • Kajang Line
  • For MRT Kajang Line, the line has recorded a total of 22 relevant failures as of 30 June 2023, against the 16 maximum allowable number of relevant failures for the year 2023.
  • As previously reported, these failures are attributed to the unexpected degradation of parts caused by excessive vibrations and noise due to abnormal wheel wear of the train units. 
  • The wheel replacement programme to mitigate the failures is currently ongoing and on schedule.
  • Deployment of Transit Officers (TO) onboard all trains throughout operating hours to aid service recovery, is also in progress.

On-going Initiatives to Improve Service Reliability

Lines

Initiatives

Remarks

Ampang Line

Intermediate Overhaul of 50 sets Ampang 6-Car Trains – carry out overhaul works for all train sub-systems

  • Involve all 50 trains
  • Project Duration : 15 April 2022 - 14 December 2027
  • Status : Works for the 1st train (Pilot Train) is on-going.

Kelana Jaya Line

Carry out special programme to rectify systems with frequent failures

  1. 818 Trains’ VOBC Halted Troubleshooting Special Task (Tachometer, Cabling and Antenna) – carry out inspection and replacement of faulty tachometer, cable and antenna
  2. 818 Trains’ Track Inspection & Rectification Program – carry out inspection and rectification programme on track for 818 trains to reduce train vibration 
  • Involve 27 trains (818 trains)
  • Programme Duration : 7 May 2022 - 24 September 2023
  • Status :
  1. 25 of 27 trains completed on VOBC
  2. 7 of 27 trains completed on track


Mid-Life Refurbishment of 818 Trains – carry out refurbishment, overhaul and upgrading of 818 train’s sub-systems

  • Involve 34 trains (818 trains)
  • Programme Duration: January 2024 – January 2029
  • Status : Tendering Stage


Overhaul of Track Assembly of 818 Trains – carry out overhaul of track sub-system

  • Involved 34 trains (818 trains)
  • Programme Duration: June 2023 – October 2026
  • Status : Evaluation & Pre-Award Stage

Monorail Line

Rectification Works for Train 24 and Completion Works for Train 31 and Train 32 – To complete the remaining works for Train 24, Train 31 and Train 32

  • Involve 3 trains
  • Project Duration: March 2024 – March 2025
  • Status : Pre-tender Stage

Kajang Line

Wheel replacement for all trains – carry out wheel replacement due to wheel had reached its minimum diameter earlier than expected.

  • Involve all 58 trains
  • Programme Duration: October 2021 – January 2025
  • Status : 26 of 58 trains completed

Level 4 and Level 5 train maintenance programme for all train sub-systems – overhaul and upgrade train sub-systems including replacing obsolete sub-systems as specified in the maintenance manual.

  • Involved all 58 trains
  • Programme Duration: July 2024 – June 2027
  • Status : Procurement Stage

Service Disruption

This week (Between 12 – 16 February)

Lines

Disruption More Than 5 Minutes

Disruption More Than 15 Minutes

Ampang Line

1

0

Kelana Jaya Line

0

0

Monorail Line

0

0

Kajang Line

0

0

Putrajaya Line

0

0

Incident Summary

AMPANG LINE

  1. Train 13 unable to move due to multiple failures caused by lightning strike.​
    Date & Time: 20 February 2024, 1708H
    Location: Between IOI Puchong Jaya Station and Kinrara BK5 Station (Northbound)

Trains Availability

Level of Service (LOS) indicates the number of fit trains in service to meet the headway requirement (interval time between trains) during peak hours

Ampang Line

This Week (23 February)

Planned LOS
37
Actual LOS
37

Last Week (18 February)

Planned LOS
31
Actual LOS
31

Kelana Jaya Line

This Week (23 February)

Planned LOS
48
Actual LOS
52

Last Week (18 February)

Planned LOS
48
Actual LOS
51

Monorail Line

This Week (23 February)

Planned LOS
7
Actual LOS
7

Last Week (18 February)

Planned LOS
7
Actual LOS
7

Kajang Line

This Week (23 February)

Planned LOS
36
Actual LOS
36

Last Week (18 February)

Planned LOS
36
Actual LOS
36

Putrajaya Line

This Week (23 February)

Planned LOS
37
Actual LOS
37

Last Week (18 February)

Planned LOS
37
Actual LOS
37

Average Peak-Hour Headway & Minimum Number of Trains

As of 23 February

Lines

Actual Headway

Target Headway

Ampang Line

3 Minutes (CBD)​

6 Minutes (Non-CBD)​

(37 trains)

3 Minutes (CBD) - by February 2024

6 Minutes (Non-CBD) - by February 2024

(37 Trains)

Kelana Jaya Line

3 Minutes

(52 Trains)

3 Minutes - by September 2024

(56 Trains)

Monorail Line

7 Minutes

(7 Trains)

5 Minutes - by June 2026

(10 Trains)

Kajang Line

4 Minutes

(36 Trains)

4 Minutes - by end of September 2024

(39 Trains)

Putrajaya Line

5 Minutes

(37 Trains)

5 Minutes

(37 Trains)

Station Facilities Update

Lifts


Total Facilities

In Service

Year To Date (Up to 23 February)

In Service

Year To Date (Up to 18 February)

Ampang Line

116

116 (100%)​

114 (98.3%)​

Kelana Jaya Line

90

90 (100%)

89 (98.9%)

Monorail Line

3

3 (100%)

3 (100%)

18

Under infrastructure upgrading project

Under infrastructure upgrading project

Kajang Line

110

106 (96.4%)​

109 (99.1%)​

Putrajaya Line

129

129 (100%)

129 (100%)

Remarks:

  • Ampang Line: No issue
  • Kelana Jaya Line: No issue
  • Monorail Line: No issue
  • Kajang Line: 4 faulty (1 repaired. 4 new faulty). Rectification by OEM target to complete by end Feb 2024 (4 nos)
  • Putrajaya Line: No issue (Currently under Defects Liability Period (DLP) and monitored by Contractor)

Escalators


Total Facilities

In Service

Year To Date (Up to 23 February)

In Service

Year To Date (Up to 18 February)

Ampang Line

176

175 (99.4%)​

174 (98.9%)​

Kelana Jaya Line

157

156 (99.4%)​

156 (99.4%)​

Monorail Line

20

20 (100%)​

19 (95.0%)​

1

Under infrastructure upgrading project

Under infrastructure upgrading project

Kajang Line

302

300 (99.3%)​

301 (99.7%)​

Putrajaya Line

251

251 (100%)

251 (100%)

Remarks:

  • Ampang Line: 1 faulty (2 repaired. 1 new faulty). Rectification by OEM target to complete by end Mar 2024 (1 nos)
  • Kelana Jaya Line: 1 faulty (1 ongoing). Rectification by OEM target to complete by  end Mar 2024 (1 nos)
  • Monorail Line: No issue
  • Kajang Line: 2 faulty (1 repaired, 2 new faulty). Rectification by OEM target to complete by end Feb 2024 (2 nos)
  • Putrajaya Line: No Issue (Currently under Defects Liability Period (DLP) and monitored by Contractor)

Lightings


Total Facilities

In Service

Year To Date (Up to 23 February)

In Service

Year To Date (Up to 18 February)

Ampang Line

18,259

18,214 (99.8%)​

18,224 (99.8%)​

Kelana Jaya Line

25,604

25,542 (99.8%)​

25,526 (99.7%)​

Monorail Line

1,719

1,709 (99.4%)​

1,704 (99.1%)​

Kajang Line

41,099

41,046 (99.9%)​

41,042 (99.9%)​

Putrajaya Line

30,094

30,031 (99.8%)​

29,990 (99.7%)​

Remarks:

  • Ampang Line: 45 faulty (90 bulb replaced, 100 new faulty)
  • Kelana Jaya Line: 62 faulty (305 bulbs replaced, 290 new faulty)
  • Monorail Line: 15 faulty (20 bulbs replaced, 15 new faulty)
  • Kajang Line: 53 faulty (30 bulbs replaced, 26 new faulty, 27 ongoing replacement)
  • Putrajaya Line: 63 faulty (354 bulbs replaced, 313 new faulty). Currently under Defects Liability Period (DLP) and monitored by Contractor.

Leaking


Faulty

Year To Date (Up to 23 February)

Faulty

Year To Date (Up to 18 February)

Ampang Line

11

13

Kelana Jaya Line

0

2

Monorail Line

0

0

Kajang Line

81

81

Putrajaya Line

19 (Under DLP)

19 (Under DLP)

Remarks:

  • Ampang Line: Under infrastructure upgrading project. Target to be completed by July 2024
  • Kelana Jaya Line: Under infrastructure upgrading project. Target to be completed by July 2024
  • Monorail Line: Under infrastructure upgrading project. Target to be completed by July 2024
  • Kajang Line: On-going rectification by MRTC
  • Putrajaya Line: Currently under Defects Liability Period (DLP) and monitored by Contractor

Toilets (Cubicles and urinals)


Total Facilities

In Service

Year To Date (Up to 23 February)

In Service

Year To Date (Up to 19 February)

Ampang Line

379

379 (100%)​

379 (100%)​

Kelana Jaya Line

348

339 (97.4%)​

337 (96.8%)​

Monorail Line

34

32 (94.1%)​

32 (94.1%)​

Kajang Line

378

337 (89.2%)​

329 (87.0%)​

Putrajaya Line

246

243 (98.8%)​

242 (98.4%)​

Remarks:

  • Ampang Line: No issue. 
  • Kelana Jaya Line: 5 cubicles and 4 urinals faulty (4 cubicles repaired. 2 cubicles new faulty. 3 cubicles and 4 urinals under ongoing rectification)
  • Monorail Line: 2 cubicles faulty (2 cubicles under ongoing rectification)
  • Kajang Line: 31 cubicles and 10 urinals faulty (10 cubicles and 2 urinals  repaired. 4 cubicles new faulty. 27 cubicles and 10 urinals under ongoing rectification)
  • Putrajaya Line: 2 cubicles and 1 urinals faulty (2 cubicles repaired. 1 cubicle and 2 urinals new faulty. 1 cubicle ongoing rectification. Currently under Defects Liability Period (DLP) and monitored by Contractor)

2024 Rail Ridership Overview

12300455
TOTAL
2.5 M+
AMPANG
2 M+
KELANA JAYA
0.4 M+
MONORAIL
0.45 M+
KAJANG
0.3 M+
PUTRAJAYA

Monthly Ridership

Ampang LineKelana Jaya LineMonorail LineKajang LinePutrajaya LineTotal Ridership
January4,505,9436,591,3311,680,0976,506,3783,651,37122,935,120
See Ridership: 2019 - 2023

Remarks:

  • N/A

Ridership between any two Rapid Rail stations

Page 1: Daily 2023
Page 2: Monthly 2023

Dashboard by data.gov.my

Ridership between any two Rapid Rail stations

Page 1: Daily 2023
Page 2: Monthly 2023

Dashboard by data.gov.my

Average Daily Ridership

(Weekday, excluding public holidays)

2024

832,923
  • Rapid Rail
YTD-Actual

Year

Average Daily Ridership

2019

768,251

2020

392,711

2021

222,601

2022

501,909

2023

741,259

Lines

Year To Date

(Up 23 February)

Weekly Variance

Year to Date (23 February) vs. Year to Date (18 February)

Ampang Line

163,855

▲ 1.41%

Kelana Jaya Line

246,937

▲ 1.15%

Monorail Line

57,554

▼ 0.28%

Kajang Line

231,664

▲ 0.74%

Putrajaya Line

132,913

▲ 0.65%

Average Load Factor

Ratio of average passenger load versus passenger capacity during peak hours. Used to assess efficiency and measures the actual utilisation of passenger carrying capacity.

Year To Date (1 January - 23 February 2024)
66%
Month To Date (1 - 23 February 2024)
61%
Last Month (1 - 31 January 2024)
69%
2019
59%

Weekly Variance

Year to Date (23 February) vs. Year to Date (18 February)

Ampang Line


This Week
47%
Last Week
33%

14%

Kelana Jaya Line


This Week
102%
Last Week
86%

16%

Monorail Line


This Week
65%
Last Week
60%

5%

Kajang Line


This Week
73%
Last Week
59%

14%

Putrajaya Line


This Week
53%
Last Week
42%

11%

Remarks:

  • Load Factor for all lines (Kelana Jaya, Ampang, Monorail, Kajang and Putrajaya Line) increased compared to last week.
  • Headways are expected to improve by 3 minutes with 56 trains for Kelana Jaya Line in September 2024, 4 minutes with 39 trains for Kajang Line in September 2024 and 5 minutes for Monorail Line in June 2026.

Mean Kilometres Between Failures

Mean Kilometres Between Failures (MKBF) is a service performance to measure the reliability of a railway system, derived from the distance trains travel before a failure (resulting in a delay of more than 5 minutes) occurs in a period of 12-months moving window. It is a Service Performance Reliability measured in adherence to EN 50126, an international railway standard.

In 2022, the MKBF recorded was between 151,000 km to 178,000 km for Ampang Line (AGL), Kelana Jaya Line (KJL), and Kajang Line (KGL), and 84,000 km for Monorail Line (MRL). Putrajaya Line (PYL) MKBF is currently under monitoring and the result will be shared once the 12-month moving window cycle is completed (in Third Quarter of 2023).

To ensure continuous improvement in delivering high service reliability to our passengers, Prasarana has set a target to achieve an MKBF of 1 million km for KJL, AGL and KGL respectively, and an MKBF of 150,000 km for MRL by the Third Quarter of 2026.

MKBF

As of December 2023 (update will be on monthly basis)

MKBF – Relevant Failure

As of December 2023 (update will be on monthly basis)

Failures which cause delays of more than 5 minutes and have impact on MKBF are recognised as relevant failures. An example of relevant failure is when a train stops moving for more than 5 minutes due to system failure as a result from faulty train component or signalling system failure.

The newly established Failure Review Panel (FRP) consisting of all key technical personnel is tasked to review, verify and analyse all of the recorded failures in a systematic order to ensure adequate measures are taken for improvement.

Lines

MKBF

Ampang Line

120,923 KM

Kelana Jaya Line

157,871 KM

Monorail Line

104,432 KM

Kajang Line

126,560 KM

Putrajaya Line

264,750 KM

Note: The maximum allowable failure for 2023 is the threshold to achieve the 2023 MKBF target.

MKBF overview as of 30 June 2023

Lines


  • Kelana Jaya Line
  • Ampang Line
  • Monorail Line
  • As of 30 June 2023, LRT Kelana Jaya Line, LRT Ampang Line and Monorail are still within its MKBF targets for the year.
  • Initiatives carried out by Rapid Rail for the respective lines, focusing mainly on key areas such as signalling & communications, rolling stock and track network, as well as deployment of Transit Officers (TO) for LRT Kelana Jaya Line are currently ongoing. 
  • Kajang Line
  • For MRT Kajang Line, the line has recorded a total of 22 relevant failures as of 30 June 2023, against the 16 maximum allowable number of relevant failures for the year 2023.
  • As previously reported, these failures are attributed to the unexpected degradation of parts caused by excessive vibrations and noise due to abnormal wheel wear of the train units. 
  • The wheel replacement programme to mitigate the failures is currently ongoing and on schedule.
  • Deployment of Transit Officers (TO) onboard all trains throughout operating hours to aid service recovery, is also in progress.

On-going Initiatives to Improve Service Reliability

Lines

Initiatives

Remarks

Ampang Line

Intermediate Overhaul of 50 sets Ampang 6-Car Trains – carry out overhaul works for all train sub-systems

  • Involve all 50 trains
  • Project Duration : 15 April 2022 - 14 December 2027
  • Status : Works for the 1st train (Pilot Train) is on-going.

Kelana Jaya Line

Carry out special programme to rectify systems with frequent failures

  1. 818 Trains’ VOBC Halted Troubleshooting Special Task (Tachometer, Cabling and Antenna) – carry out inspection and replacement of faulty tachometer, cable and antenna
  2. 818 Trains’ Track Inspection & Rectification Program – carry out inspection and rectification programme on track for 818 trains to reduce train vibration 
  • Involve 27 trains (818 trains)
  • Programme Duration : 7 May 2022 - 24 September 2023
  • Status :
  1. 25 of 27 trains completed on VOBC
  2. 7 of 27 trains completed on track


Mid-Life Refurbishment of 818 Trains – carry out refurbishment, overhaul and upgrading of 818 train’s sub-systems

  • Involve 34 trains (818 trains)
  • Programme Duration: January 2024 – January 2029
  • Status : Tendering Stage


Overhaul of Track Assembly of 818 Trains – carry out overhaul of track sub-system

  • Involved 34 trains (818 trains)
  • Programme Duration: June 2023 – October 2026
  • Status : Evaluation & Pre-Award Stage

Monorail Line

Rectification Works for Train 24 and Completion Works for Train 31 and Train 32 – To complete the remaining works for Train 24, Train 31 and Train 32

  • Involve 3 trains
  • Project Duration: March 2024 – March 2025
  • Status : Pre-tender Stage

Kajang Line

Wheel replacement for all trains – carry out wheel replacement due to wheel had reached its minimum diameter earlier than expected.

  • Involve all 58 trains
  • Programme Duration: October 2021 – January 2025
  • Status : 26 of 58 trains completed

Level 4 and Level 5 train maintenance programme for all train sub-systems – overhaul and upgrade train sub-systems including replacing obsolete sub-systems as specified in the maintenance manual.

  • Involved all 58 trains
  • Programme Duration: July 2024 – June 2027
  • Status : Procurement Stage

Service Disruption

This week (Between 12 – 16 February)

Lines

Disruption More Than 5 Minutes

Disruption More Than 15 Minutes

Ampang Line

1

0

Kelana Jaya Line

0

0

Monorail Line

0

0

Kajang Line

0

0

Putrajaya Line

0

0

Incident Summary

AMPANG LINE

  1. Train 13 unable to move due to multiple failures caused by lightning strike.​
    Date & Time: 20 February 2024, 1708H
    Location: Between IOI Puchong Jaya Station and Kinrara BK5 Station (Northbound)

Trains Availability

Level of Service (LOS) indicates the number of fit trains in service to meet the headway requirement (interval time between trains) during peak hours

Ampang Line

This Week (23 February)

Planned LOS
37
Actual LOS
37

Last Week (18 February)

Planned LOS
31
Actual LOS
31

Kelana Jaya Line

This Week (23 February)

Planned LOS
48
Actual LOS
52

Last Week (18 February)

Planned LOS
48
Actual LOS
51

Monorail Line

This Week (23 February)

Planned LOS
7
Actual LOS
7

Last Week (18 February)

Planned LOS
7
Actual LOS
7

Kajang Line

This Week (23 February)

Planned LOS
36
Actual LOS
36

Last Week (18 February)

Planned LOS
36
Actual LOS
36

Putrajaya Line

This Week (23 February)

Planned LOS
37
Actual LOS
37

Last Week (18 February)

Planned LOS
37
Actual LOS
37

Average Peak-Hour Headway & Minimum Number of Trains

As of 23 February

Lines

Actual Headway

Target Headway

Ampang Line

3 Minutes (CBD)​

6 Minutes (Non-CBD)​

(37 trains)

3 Minutes (CBD) - by February 2024

6 Minutes (Non-CBD) - by February 2024

(37 Trains)

Kelana Jaya Line

3 Minutes

(52 Trains)

3 Minutes - by September 2024

(56 Trains)

Monorail Line

7 Minutes

(7 Trains)

5 Minutes - by June 2026

(10 Trains)

Kajang Line

4 Minutes

(36 Trains)

4 Minutes - by end of September 2024

(39 Trains)

Putrajaya Line

5 Minutes

(37 Trains)

5 Minutes

(37 Trains)

Station Facilities Update

Lifts


Total Facilities

In Service

Year To Date (Up to 23 February)

In Service

Year To Date (Up to 18 February)

Ampang Line

116

116 (100%)​

114 (98.3%)​

Kelana Jaya Line

90

90 (100%)

89 (98.9%)

Monorail Line

3

3 (100%)

3 (100%)

18

Under infrastructure upgrading project

Under infrastructure upgrading project

Kajang Line

110

106 (96.4%)​

109 (99.1%)​

Putrajaya Line

129

129 (100%)

129 (100%)

Remarks:

  • Ampang Line: No issue
  • Kelana Jaya Line: No issue
  • Monorail Line: No issue
  • Kajang Line: 4 faulty (1 repaired. 4 new faulty). Rectification by OEM target to complete by end Feb 2024 (4 nos)
  • Putrajaya Line: No issue (Currently under Defects Liability Period (DLP) and monitored by Contractor)

Escalators


Total Facilities

In Service

Year To Date (Up to 23 February)

In Service

Year To Date (Up to 18 February)

Ampang Line

176

175 (99.4%)​

174 (98.9%)​

Kelana Jaya Line

157

156 (99.4%)​

156 (99.4%)​

Monorail Line

20

20 (100%)​

19 (95.0%)​

1

Under infrastructure upgrading project

Under infrastructure upgrading project

Kajang Line

302

300 (99.3%)​

301 (99.7%)​

Putrajaya Line

251

251 (100%)

251 (100%)

Remarks:

  • Ampang Line: 1 faulty (2 repaired. 1 new faulty). Rectification by OEM target to complete by end Mar 2024 (1 nos)
  • Kelana Jaya Line: 1 faulty (1 ongoing). Rectification by OEM target to complete by  end Mar 2024 (1 nos)
  • Monorail Line: No issue
  • Kajang Line: 2 faulty (1 repaired, 2 new faulty). Rectification by OEM target to complete by end Feb 2024 (2 nos)
  • Putrajaya Line: No Issue (Currently under Defects Liability Period (DLP) and monitored by Contractor)

Lightings


Total Facilities

In Service

Year To Date (Up to 23 February)

In Service

Year To Date (Up to 18 February)

Ampang Line

18,259

18,214 (99.8%)​

18,224 (99.8%)​

Kelana Jaya Line

25,604

25,542 (99.8%)​

25,526 (99.7%)​

Monorail Line

1,719

1,709 (99.4%)​

1,704 (99.1%)​

Kajang Line

41,099

41,046 (99.9%)​

41,042 (99.9%)​

Putrajaya Line

30,094

30,031 (99.8%)​

29,990 (99.7%)​

Remarks:

  • Ampang Line: 45 faulty (90 bulb replaced, 100 new faulty)
  • Kelana Jaya Line: 62 faulty (305 bulbs replaced, 290 new faulty)
  • Monorail Line: 15 faulty (20 bulbs replaced, 15 new faulty)
  • Kajang Line: 53 faulty (30 bulbs replaced, 26 new faulty, 27 ongoing replacement)
  • Putrajaya Line: 63 faulty (354 bulbs replaced, 313 new faulty). Currently under Defects Liability Period (DLP) and monitored by Contractor.

Leaking


Faulty

Year To Date (Up to 23 February)

Faulty

Year To Date (Up to 18 February)

Ampang Line

11

13

Kelana Jaya Line

0

2

Monorail Line

0

0

Kajang Line

81

81

Putrajaya Line

19 (Under DLP)

19 (Under DLP)

Remarks:

  • Ampang Line: Under infrastructure upgrading project. Target to be completed by July 2024
  • Kelana Jaya Line: Under infrastructure upgrading project. Target to be completed by July 2024
  • Monorail Line: Under infrastructure upgrading project. Target to be completed by July 2024
  • Kajang Line: On-going rectification by MRTC
  • Putrajaya Line: Currently under Defects Liability Period (DLP) and monitored by Contractor

Toilets (Cubicles and urinals)


Total Facilities

In Service

Year To Date (Up to 23 February)

In Service

Year To Date (Up to 19 February)

Ampang Line

379

379 (100%)​

379 (100%)​

Kelana Jaya Line

348

339 (97.4%)​

337 (96.8%)​

Monorail Line

34

32 (94.1%)​

32 (94.1%)​

Kajang Line

378

337 (89.2%)​

329 (87.0%)​

Putrajaya Line

246

243 (98.8%)​

242 (98.4%)​

Remarks:

  • Ampang Line: No issue. 
  • Kelana Jaya Line: 5 cubicles and 4 urinals faulty (4 cubicles repaired. 2 cubicles new faulty. 3 cubicles and 4 urinals under ongoing rectification)
  • Monorail Line: 2 cubicles faulty (2 cubicles under ongoing rectification)
  • Kajang Line: 31 cubicles and 10 urinals faulty (10 cubicles and 2 urinals  repaired. 4 cubicles new faulty. 27 cubicles and 10 urinals under ongoing rectification)
  • Putrajaya Line: 2 cubicles and 1 urinals faulty (2 cubicles repaired. 1 cubicle and 2 urinals new faulty. 1 cubicle ongoing rectification. Currently under Defects Liability Period (DLP) and monitored by Contractor)

Language:

Search