MyRapid Performance Update

Updated Weekly

Welcome to our performance page

Here is where we share our operational performance with you, key of which is our Mean Kilometres Between Failures (MKBF).

MKBF in rail refers to the distance trains travel before a failure (resulting in a delay of more than 5 minutes) occurs. Prasarana has set a target to achieve an MKBF of 1 million km for KJL, AGL and KGL respectively, and an MKBF of 150,000 km for MRL by the Third Quarter of 2026.

The following table shows the MKBF for December 2024. Subsequent updates will be made on the 20th of every month.

Lines

MKBF

Ampang Line

314,697 KM

Kelana Jaya Line

242,688 KM

Monorail Line

107,146 KM

Kajang Line

258,196 KM

Putrajaya Line

1,353,463 KM

In addition to the MKBF, this page will also provide weekly updates on both our Rail and Bus operations. They include ridership, load factor, service availability, reliability and disruptions, incident summary and facilities maintenance.

Services

Data on ridership, load factor, service reliability and availability, and facilities condition.

Data on ridership, number of buses on the road, load factor, service reliability and availability, and facilities condition at BRT Sunway.

Rate Our Services

Bus, Rail or Station Performance (Rapid KL, Rapid Penang, Rapid Kuantan)

Rate Our Retail Offerings

Our Retailers, Business Partner and Mobile App

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