KUALA LUMPUR, 30 June 2017 – Another MyRapid concession card migration centre has been set-up at the Sri Rampai LRT Station, bringing the total MyRapid concession card migration centre to four.
The MyRapid concession card migration centre at the Sri Rampai LRT Station is expected to cater to residents at northern Kuala Lumpur, including students from Tunku Abdul Rahman University College and International Islamic University Malaysia.
The other MyRapid concession card migration centres that have been set-up since 21 June 2017, are the Awan Besar LRT Station on the Sri Petaling/ Ampang LRT Line, and the Subang Jaya LRT Station on the Kelana Jaya Line. This is in addition to the MyRapid concession card centre at Pasar Seni.
These centres open daily, between 7am and 7pm, until 15 July 2017.
The three additional MyRapid concession card migration centres are set-up to facilitate the migration or exchange of MyRapid concession cards for students, senior citizens, and people with disabilities to the new MyRapid concession card under the Touch ‘n Go platform.
The migration or exchange of MyRapid cards to the new platform is necessary to enable cardholders to travel seamlessly between the Rapid KL bus, monorail, BRT, and LRT networks and the MRT Sungai Buloh – Kajang Line, the phase two of which is scheduled to be officially opened by the Prime Minister on 17 July 2017.
“Phase Two of the MRT Sungai Buloh – Kajang Line would integrate seamlessly with the LRT Kelana Jaya Line at Pasar Seni, and the LRT Sri Petaling/ Ampang Line at Maluri and Plaza Rakyat.
“As the MRT Sungai Buloh – Kajang Line ticketing system only accepts tokens and stored value cards under the Touch ‘n Go platform, MyRapid cardholders who enter the MRT system via the LRT networks would have a challenge exiting at the MRT stations.
“As such, it is important for MyRapid cardholders to migrate their stored value cards to the new MyRapid Touch ‘n Go cards,” said Prasarana Malaysia Berhad group communications and strategic marketing head, Lim Jin Aun.
Lim added the generic MyRapid cards, which has a black background, could be migrated or exchanged at the Customer Service Offices at most monorail, BRT, and LRT stations.
The migration of the generic MyRapid card is expected to take approximately five minutes and is free of charge.
Cardholders, however, are required to top-up the existing stored value card to the nearest five or 10 Ringgit to facilitate the transfer of the stored value to the new card. All stored value from the existing card, including the topped-up amount, would be fully transferred to the new card.
MyRapid concession cards, however, could only be migrated or exchanged at the Awan Besar, Subang Jaya, Sri Rampai LRT stations, in addition to the Pasar Seni Bus Hub.
Renewal of expired cards and application of new concession cards, however, could only be processed at Pasar Seni.
“The migration of MyRapid concession cards is also free of charge, but would require additional time as we need to verify the status of the concession cardholders, and snap their photograph before printing the new concession cards on the spot.
“As we give priority to senior citizens and people with disabilities, we have been able to complete the entire migration process for these cardholders in approximately 15 minutes, particularly in Subang Jaya and Awan Besar LRT Stations.
“The migration process for student cardholders would, however, take approximately two hours, depending on the size of the crowd.
“We will continue to issue the queue number up to 7 pm. Students are encouraged to plan their time to migrate their concession cards,” said Lim, adding that staff at the concession card migration centre information counter would give an estimated waiting time to the students when they collect their queue numbers.
If the waiting time is long, the students have the options to return to classes or to run errands at premises near the stations.
“We wish to seek the patience and understanding of MyRapid cardholders, particularly the concession cardholders, we target to migrate as many cardholders as possible before the full opening of MRT Sungai Buloh – Kajang Line.
To date, more than 75,000 generic MyRapid cards and close to 14,000 MyRapid concession cards have been migrated to the new MyRapid Touch ‘n Go cards.
“MyRapid cardholders who have migrated to the new card would be able to travel seamlessly between the Rapid KL public transport services, including the MRT Sungai Buloh – Kajang Line. We encourage MyRapid cardholders to exchange existing MyRapid card early to avoid last minute crowding at stations.
“We strongly recommend those who do not plan to travel on MRT Sungai Buloh – Kajang Line to also migrate their stored value cards, as we would eventually phase out the current MyRapid cards,” Lim said.
Rabbit concession cardholders, however, need not migrate or exchange their stored value cards as the cards are already on the Touch ‘n Go platform.
“However, they are encouraged to check the validity of the Rabbit concession cards at any Customer Service Office within the MRT or LRT networks.
