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2024 Customer Experience & Satisfaction SURVEY

Rapid Rail and Rapid Bus are members of the International Bus Benchmarking Group (IBBG) and Comet Nova. Each year, all of the members will be participating in their survey as part of the yearly activities.

Survey period: 8th April 2024 until 5th May 2024

To participate in the survey, please follow the links as follows:

a) For Rapid Rail (Comet Nova)

Bahasa Melayu
https://imperial.eu.qualtrics.com/jfe/form/SV_9HLyQQZG3012j5k

English
https://imperial.eu.qualtrics.com/jfe/form/SV_3C6jYx7TsLRk4Jg
b) For Rapid Bus (IBBG)

Bahasa Melayu
https://imperial.eu.qualtrics.com/jfe/form/SV_af0dqxyEWLiUubQ

English
https://imperial.eu.qualtrics.com/jfe/form/SV_aYrXZZQfEOVJVFs

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